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About the Role

The Non Financial Risk (NFR) team is a central control team within Markets & Securities Services (MSS) Operations, focused on improving and strengthening the MSS Operations control environment through global and local initiatives. The team upholds internal control principles and processes against HSBC Policies and general Operational Risk Controls. This role is responsible for executing the NFR control agenda for MSS Ops (including Market Operations and Securities Services Operations) in Japan, providing 1st Line of Defence risk advice, challenge, and operational support.

Responsibilities

Take ownership and manage/lead the risk and control forum of Japan MSS.
Support local and regional governance and risk/control forums & corresponding Japan MSS Operations related update and reporting.
Provide policy and regulatory guidance for global, regional policies, and local regulations (E.g. FIM and GSM Compliance).
Handle risk events and incident management as an independent function within the 1st line of defence, including reporting to stakeholders, providing incident summaries to senior management, conducting root cause analysis, proposing remediation plans, and monitoring their implementation.
Conduct regular testing / control reviews independently.
Act as the coordinator for internal and external audit activities.
Monitor Key Risk Indicator (KRI) items periodically to ensure adequacy in capturing risks based on business activities.
Manage the Escalation Matrix.
Manage Issues & Actions.
Connect with regional/global MSS Operations NFR teams for escalation, knowledge sharing, read across/lesson learnt exercises, and control-related exercises.
Collaborate with line teams, risk stewards, and control owners to identify potential issues and weaknesses, and improve the MSS Operations control environment proactively.
Handle BIRO and Data Control related tasks.
Provide line of sight of risks and issues, supporting MSS Operations to effectively manage their risks and issues while delivering the NFR global strategy and framework.
Ensure the control framework is fully embedded and operating effectively.
Partner with MSS Operations to drive a culture of risk awareness and adherence.
Enhance existing training and development agendas, share best practices and standards through appropriate forums.
Improve managerial accountability and general staff knowledge and practice.
Assist in delivering the NFR strategy for MSS Operations in Japan and delivering the Global Operating Model.
Fully implement the standardized operating model to meet diverse stakeholder needs.

Requirements

Proactive approach with experience in a control function.
Good product knowledge of either Markets or Securities Services Operations and processes.
Ability to understand risks associated with these processes.
Solid skills and knowledge in MSS product and operational risk and control.
Analytical mind with excellent judgment and decision-making skills to identify exceptions in process handling.
Good understanding and working knowledge of either Markets or Security Services operations; or preferably both.
Strong written and verbal communication skills with the ability to communicate complex issues clearly.
Proven ability in problem-solving and prioritization skills.
Ability to multitask under pressure.
Ability to drive out details and question procedures employed to deliver quality services.
Organized, adaptable, and self-driven to achieve collective information from subject matter experts.
Excellent team player with a self-motivated attitude and ability to think/act independently.

Skills

Risk and control
Operational risk
Markets product knowledge
Securities Services Operations knowledge
Analytical skills
Judgment
Decision making
Problem solving
Prioritization
Multitasking
Communication skills
Written communication
Verbal communication
Teamwork
Adaptability
Self-driven
Independent thinking
Independent action
Japanese language capability (preferred)

Location

Japan

Work Type

Full-time

Experience Level

Mid-level

About the Company

The Non Financial Risk (NFR) team is a central control team within Markets & Securities Services (MSS) Operations.
NFR is focused on improving and strengthening MSS Operations control environment with Global and Local initiatives driven out globally, regionally or by the Operational Hubs.
The team also uphold existing internal control principles and processes against internal HSBC Policies and general Operational Risk Controls.
The NFR team is in charge of providing a 1st Line of Defence risk advice, challenge and operational support to the business over the management of MSS Operations risk and control environment.