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About the Role

Granicus is seeking a self-starting AI Product Manager to build and scale internal AI capabilities that power our Revenue Operations function. This role will focus on developing AI products, platforms, and workflows to enable revenue teams to operate smarter, faster, and with greater confidence. You will partner closely with RevOps leaders, Product Managers, Engineers, Data Analysts, and cross-functional stakeholders to define and prioritize the RevOps AI roadmap and drive outcomes such as productivity gains, forecast accuracy, and process automation.

Responsibilities

Define and execute actionable plans to improve the health, usability, and effectiveness of internal AI products supporting Revenue Operations.
Own prioritization of AI capabilities, enhancements, and experiments, setting clear scope, sequencing, and delivery timelines.
Leverage data-driven insight to determine what to build, when to deliver, and how to right-size AI solutions.
Communicate priorities, tradeoffs, and progress clearly to RevOps and senior leadership.
Apply a strong product and user-experience mindset to internal AI tools, ensuring solutions drive high adoption, trust, quality, and productivity.
Develop deep subject-matter expertise in targeted RevOps domains through stakeholder discovery, workflow analysis, and performance outcomes.
Build alignment and momentum with engineers, data teams, product leaders, and RevOps stakeholders to move prioritized AI initiatives from concept through production.
Define, track, and report the metrics that determine success of AI initiatives, including adoption, accuracy, and revenue impact.
Monitor post-release performance of AI services and enhancements, assessing usage, effectiveness, and downstream business impact, and iterate based on findings.
Act as the internal voice of RevOps users by continuously incorporating feedback from Sales, Enablement, Proposal, and Operations teams into roadmap decisions and solution improvements.

Requirements

A BA/BS in Business, Computer Science, Engineering, Data Science, or a related field—or equivalent experience delivering AI-enabled or data-driven products in an operational environment.
Hands-on experience working with or alongside AI/ML systems, such as predictive models, recommendation engines, NLP/LLM-based solutions, workflow automation, or AI agents.
Familiarity with modern AI product concepts, including model limitations, data quality and labeling, prompt design, evaluation metrics, human-in-the-loop workflows, and responsible AI considerations.
Working knowledge of agile product development practices (Scrum, Lean), with an emphasis on iterative delivery, experimentation, and continuous learning.
Strong intellectual curiosity that drives you to ask sharp questions, pressure-test assumptions, and use data to identify and prioritize the highest-impact RevOps opportunities for AI.
Excellent organizational and quantitative analytical skills, with the ability to translate complex workflows, data signals, and AI outputs into clear product direction and actionable plans.
Sufficient technical depth to collaborate effectively with engineers and data teams, understand tradeoffs between model performance, cost, latency, and scalability.
The ability to break down complex AI initiatives into manageable, well-sequenced increments that deliver user and business value quickly and safely.
Strong communication skills, with the ability to tailor messages for technical teams, RevOps stakeholders, and senior leaders.

Skills

AI/ML systems
Predictive models
Recommendation engines
NLP/LLM-based solutions
Workflow automation
AI agents
Agile product development
Scrum
Lean
Data analysis
Product management
User experience
Prompt design
Responsible AI

Location

Remote-first

Work Type

Remote
Full-time

Experience Level

Mid-level

Education Level

BA/BS in Business, Computer Science, Engineering, Data Science, or related field, or equivalent experience

Salary/Compensations

USD $89,000.00 - USD $110,000.00 /Yr.

Benefits

Flexible Time Off
Company-Wide Wellbeing Days
Work From Home Reimbursement
Multiple Health Plan Options (including 100% employer-paid plan)
Employer HSA Contributions
Fitness Reimbursement Program
On-Demand Mental Health Support (Headspace)
Paid Parental Leave
Traditional & Roth 401(k) with company match
Life & AD&D Insurance (100% employer-paid)
Online Learning Platforms
Competitive Salary & Bonuses

About the Company

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together.
We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive.
Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place.
With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
We are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally.

Equal Opportunity

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.