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About the Role
The Assistant Store Manager supports daily operations across one or more self-storage locations, ensuring operational excellence and high cleanliness standards while building strong customer relationships.
Responsibilities
- Build and maintain customer relationships by identifying needs and providing solutions
- Maximize sales through unit rentals, insurance, and moving supplies
- Maintain facility cleanliness including office, interior, and exterior areas
- Perform daily site safety inspections and lock checks
- Resolve customer concerns regarding billing, security, and site usage
- Manage cash transactions, balance receipts, and process payments
- Follow up on delinquent payments and complete bank deposits
- Establish professional relationships with all company employees
Requirements
- 1+ year of customer-facing work experience
- Valid driver’s license and access to a reliable personal vehicle (except in NYC and Brooklyn)
- High School diploma or GED
- Ability to perform physical tasks including standing, walking, climbing, and lifting up to 50 lbs
Skills
- Customer service
- Sales
- Cash handling
- Communication
- Bilingual Spanish (preferred)
Work Type
- Full-time
Experience Level
- 1+ year of customer-facing experience
Education Level
- High School diploma or GED
- College education (plus)
Salary/Compensations
- Competitive starting pay
Benefits
- Daytime hours with potential for Sundays off
- Paid Time Off
- 401(k) match with Traditional and ROTH options
- Affordable medical benefits
- Health Savings Account employer contribution up to $1k
- EXTRA Healthy Wellness Program
- BenefitHub discounts
About the Company
- Largest self-storage company in the United States with over 4,000 locations
- Founded in 1977
- Headquartered in Salt Lake City, UT
Equal Opportunity
- We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.