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About the Role

The Benefits Technology Specialist manages Benefits Administration system configuration, testing, and ongoing service. This role partners with account service teams to support client needs, handle annual renewal changes, and present technology solutions to clients.

Responsibilities

• Configure and maintain preferred Benefits Administration systems for qualified clients.
• Test new and existing system functionality using integration, regression, and acceptance test plans.
• Ensure implementations follow project plans and meet quality standards.
• Update systems for annual plan changes, including benefit class matrices, rates, permissions, and site text.
• Build and maintain Electronic Data Interchange (EDI) files.
• Train clients and internal account teams on system usage.
• Collaborate with Employee Benefits producers to present technology solutions to prospects.
• Maintain technical reference documentation, including user guides and training manuals.
• Assist clients with Affordable Care Act (ACA) reporting.
• Develop client relationships and advise on new product and service offerings.
• Resolve client issues by researching and responding to inquiries.
• Stay current on insurance industry changes and relevant legislation.
• Maintain accurate account files and documentation in agency management systems.

Requirements

• High School diploma or GED required; Bachelor’s degree preferred.
• 2-4 years of related experience or training.
• Life & Health license preferred.
• Strong knowledge of employee benefits products and services.
• Understanding of legislation such as ACA, COBRA, and HIPAA.
• Proficiency with Microsoft Office Suite, with advanced Excel skills.
• Ability to read, analyze, and interpret business periodicals, professional journals, and regulations.

Skills

• Professional oral and written communication.
• Public speaking and presentation skills.
• Technical writing for reports and procedure manuals.
• Team collaboration and coaching.
• Complex problem-solving and analytical skills.
• Task prioritization and organizational skills.
• Project management software proficiency.
• Database software proficiency.

Work Type

• Full-time

Experience Level

• 2-4 years of related experience

Education Level

• High School or GED
• Bachelor’s degree preferred

Salary/Compensations

• $75,000 - $85,000

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• FSA
• HSA
• 401(k) accounts
• Paid-time-off
• Eligible bonuses
• Equity
• Commissions

About the Company

• One of the world's largest insurance brokers.
• Headquartered in Chicago, Illinois.
• Provides property and casualty, life and health, employee benefits, investment, and risk management products.
• Operates over 450 offices across North America.
• Focuses on unrelenting advocacy and tailored insurance solutions.

Equal Opportunity

• HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws.