About the Role
We are seeking a hands-on Program Manager to lead execution for high-priority client delivery programs and internal operational initiatives. This role involves end-to-end ownership of complex, cross-functional programs, ensuring successful delivery from planning through execution. You will collaborate with various teams including Product, Engineering, Operations, and external partners to drive clarity, accountability, and momentum.
Responsibilities
- Lead end-to-end planning and execution of complex, cross-functional technology, digital delivery, and operational programs.
- Drive day-to-day program execution, ensuring milestones, deliverables, operational readiness, and timelines stay on track.
- Manage client implementations, technical integrations, operational rollouts, product launches, and process improvement initiatives simultaneously.
- Partner closely with Product, Engineering, Operations, IT, Finance, Legal, Commercial, and external partners to manage delivery sequencing, dependencies, risks, and launch readiness.
- Develop and maintain detailed project plans, roadmaps, RAID logs, status reporting, and dependency tracking.
- Proactively identify risks, blockers, resource constraints, and trade-offs, driving mitigation plans and resolution paths.
- Act as the primary program lead across Product, Engineering, Operations, IT, Finance, Legal, Commercial, Client Success, and external stakeholders.
- Facilitate decision-making and drive alignment across teams with competing priorities and perspectives.
- Ensure smooth handoffs across implementation, launch, operational support, and ongoing delivery.
- Build strong relationships with both internal and external stakeholders, serving as a trusted delivery partner.
- Lead structured program cadences including working sessions, executive updates, stakeholder reviews, and operational readiness checkpoints.
- Provide leadership with clear visibility into progress, delivery health, operational risks, and critical decisions.
- Support readiness and execution for high-profile launches, live operations, and client-facing events.
- Contribute to improving delivery processes, operating models, governance frameworks, and cross-functional ways of working.
- Ensure communication is clear, actionable, and tailored appropriately for technical teams, operational stakeholders, executives, clients, and external partners.
Requirements
- 5+ years of experience in program management, project management, delivery, operations, or implementation roles.
- Proven experience managing complex technology, digital delivery, and operational programs end-to-end.
- Experience working cross-functionally with Product, Engineering, Operations, IT, Finance, Legal, Commercial, Client teams, and external partners.
- Strong understanding of software delivery, integrations, implementation workflows, operational execution, and process improvement.
- Demonstrated ability to manage multiple concurrent programs in fast-paced, high-growth environments.
- Strong stakeholder management and executive communication skills.
- Experience driving alignment across both technical and operational teams.
- Highly organized with strong attention to detail and follow-through.
- Comfortable operating in ambiguity and navigating shifting priorities.
- Hands-on operator with a strong bias toward execution and ownership.
- Strong business, operational, and technical acumen.
- Project leader who drives outcomes rather than simply coordinating tasks.
- Structured thinker who brings clarity and organization to complex initiatives.
- Excellent stakeholder manager, able to influence, align, and build trust across internal teams, executives, clients, and external partners.
- Confident navigating ambiguity, competing priorities, and evolving business needs.
- Proactive, adaptable, and solutions-oriented.
- Calm under pressure, particularly in high-visibility or time-sensitive situations.
- Comfortable rolling up their sleeves and working directly within the details of delivery, operations, and execution.
Skills
- Program Management
- Project Management
- Delivery
- Operations
- Implementation
- Technology Program Management
- Digital Delivery
- Stakeholder Management
- Executive Communication
- Risk Management
- Dependency Management
- Process Improvement
- Cross-functional Collaboration
- Technical Acumen
- Operational Acumen
- Business Acumen
Location
- Office-first culture
- Hybrid working models
Work Type
- Hybrid
- Office-first
Experience Level
- 5+ years of experience
Benefits
- Competitive salary
- Range of benefits
- Support for employee wellbeing
- Opportunities for skills, experience, and career growth
About the Company
- Genius Sports is enabling a new era of sports for fans worldwide by combining next-gen technology with live data.
- We deliver experiences that are more immersive, interactive, and personalized.
- Our values include: One team, being brave, driving change.
- We strive to create an inclusive working environment where everyone feels a sense of belonging and the ability to make a difference.
Equal Opportunity
- Let us know when you apply if you need any assistance during the recruiting process due to a disability.
