Program Manager, Delivery & Operations at Genius Sports | England, GB | Rezi

Program Manager, Delivery & Operations at Genius Sports

Program Manager, Delivery & Operations

Genius Sports · England, GB

1 months ago

Program Manager, Delivery & Operations

Genius Sports · England, GB

2 months ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a hands-on Program Manager to lead execution for high-priority client delivery programs and internal operational initiatives. This role involves end-to-end ownership of complex, cross-functional programs, ensuring successful delivery from planning through execution. You will collaborate with various teams including Product, Engineering, Operations, and external partners to drive clarity, accountability, and momentum.

Responsibilities

  • Lead end-to-end planning and execution of complex, cross-functional technology, digital delivery, and operational programs.
  • Drive day-to-day program execution, ensuring milestones, deliverables, operational readiness, and timelines stay on track.
  • Manage client implementations, technical integrations, operational rollouts, product launches, and process improvement initiatives simultaneously.
  • Partner closely with Product, Engineering, Operations, IT, Finance, Legal, Commercial, and external partners to manage delivery sequencing, dependencies, risks, and launch readiness.
  • Develop and maintain detailed project plans, roadmaps, RAID logs, status reporting, and dependency tracking.
  • Proactively identify risks, blockers, resource constraints, and trade-offs, driving mitigation plans and resolution paths.
  • Act as the primary program lead across Product, Engineering, Operations, IT, Finance, Legal, Commercial, Client Success, and external stakeholders.
  • Facilitate decision-making and drive alignment across teams with competing priorities and perspectives.
  • Ensure smooth handoffs across implementation, launch, operational support, and ongoing delivery.
  • Build strong relationships with both internal and external stakeholders, serving as a trusted delivery partner.
  • Lead structured program cadences including working sessions, executive updates, stakeholder reviews, and operational readiness checkpoints.
  • Provide leadership with clear visibility into progress, delivery health, operational risks, and critical decisions.
  • Support readiness and execution for high-profile launches, live operations, and client-facing events.
  • Contribute to improving delivery processes, operating models, governance frameworks, and cross-functional ways of working.
  • Ensure communication is clear, actionable, and tailored appropriately for technical teams, operational stakeholders, executives, clients, and external partners.

Requirements

  • 5+ years of experience in program management, project management, delivery, operations, or implementation roles.
  • Proven experience managing complex technology, digital delivery, and operational programs end-to-end.
  • Experience working cross-functionally with Product, Engineering, Operations, IT, Finance, Legal, Commercial, Client teams, and external partners.
  • Strong understanding of software delivery, integrations, implementation workflows, operational execution, and process improvement.
  • Demonstrated ability to manage multiple concurrent programs in fast-paced, high-growth environments.
  • Strong stakeholder management and executive communication skills.
  • Experience driving alignment across both technical and operational teams.
  • Highly organized with strong attention to detail and follow-through.
  • Comfortable operating in ambiguity and navigating shifting priorities.
  • Hands-on operator with a strong bias toward execution and ownership.
  • Strong business, operational, and technical acumen.
  • Project leader who drives outcomes rather than simply coordinating tasks.
  • Structured thinker who brings clarity and organization to complex initiatives.
  • Excellent stakeholder manager, able to influence, align, and build trust across internal teams, executives, clients, and external partners.
  • Confident navigating ambiguity, competing priorities, and evolving business needs.
  • Proactive, adaptable, and solutions-oriented.
  • Calm under pressure, particularly in high-visibility or time-sensitive situations.
  • Comfortable rolling up their sleeves and working directly within the details of delivery, operations, and execution.

Skills

  • Program Management
  • Project Management
  • Delivery
  • Operations
  • Implementation
  • Technology Program Management
  • Digital Delivery
  • Stakeholder Management
  • Executive Communication
  • Risk Management
  • Dependency Management
  • Process Improvement
  • Cross-functional Collaboration
  • Technical Acumen
  • Operational Acumen
  • Business Acumen

Location

  • Office-first culture
  • Hybrid working models

Work Type

  • Hybrid
  • Office-first

Experience Level

  • 5+ years of experience

Benefits

  • Competitive salary
  • Range of benefits
  • Support for employee wellbeing
  • Opportunities for skills, experience, and career growth

About the Company

  • Genius Sports is enabling a new era of sports for fans worldwide by combining next-gen technology with live data.
  • We deliver experiences that are more immersive, interactive, and personalized.
  • Our values include: One team, being brave, driving change.
  • We strive to create an inclusive working environment where everyone feels a sense of belonging and the ability to make a difference.

Equal Opportunity

  • Let us know when you apply if you need any assistance during the recruiting process due to a disability.