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About the Role
This role serves as the primary switchboard for Word of Life, responsible for redirecting calls and managing general voicemails and emails. The position requires acquiring and maintaining knowledge of departmental functions, maintaining a courteous demeanor, and communicating respectfully with customers.
Responsibilities
- Act as a switchboard for Word of Life and redirect calls to the proper channel.
- Reply to general voicemails and emails left in department and personal boxes.
- Acquire, maintain, and expand knowledge of how each department works and their function.
- Maintain a courteous and pleasant demeanor in person and on the phone.
- Dress consistent with a desired professional image.
- Communicate with customers with respect and interest.
- Maintain a pleasant and cooperative attitude with co-workers.
- Manage time and projects without the need for constant direction.
- Engage in personal and professional growth and development based on yearly goals.
- Work a consistent schedule, with flexibility during peak seasons.
- Attend weekly staff meetings and required devotions/chapels.
- Understand policies and procedures for registration of all camps, conferences, concerts, and events.
- Communicate with camps regarding registration details, events, cancellations, reporting, and assist camps with customer needs.
- Research and follow up with customers regarding answers to unknown questions.
- Anticipate customer needs beyond what they communicate.
Requirements
- A clear cut personal testimony of faith in Christ.
- Agreement with Word of Life’s vision, mission, Statement of Faith and Standard of Conduct.
- A willingness to learn and grow in the ministry responsibilities.
- The ability to multitask and follow-up.
Skills
- Typing
- Computer skills
- Math skills
- Multitasking
- Follow-up
- Communication skills
Location
- Pottersville, NY 12860
Work Type
- Seasonal
- Full-time
Salary/Compensations
- $16.00 - $16.00 Hourly
About the Company
- Word of Life