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About the Role

This role involves supporting configuration and troubleshooting within Workday Learning, Talent, and Performance modules, ensuring alignment with business requirements and governance standards.

Responsibilities

• Support configuration across Workday Learning, Talent, and/or Performance functionality based on business requirements.
• Troubleshoot system issues and partner with leads to identify root cause and resolution.
• Create and maintain documentation related to configuration, business processes, and system design decisions.
• Develop and execute test scripts for functional updates, enhancements, and releases.
• Support testing cycles (unit, integration, UAT), including defect tracking and resolution.
• Assist in configuring and updating business processes, notifications, and system settings.
• Partner with stakeholders to validate requirements and confirm expected system behavior.
• Ensure changes are documented and aligned to governance standards.
• Support release activities including regression testing and impact analysis.
• Participate in working sessions with project teams and functional leads.

Requirements

• 3–5 years of Workday functional experience.
• Hands-on experience supporting configuration and testing in Learning, Talent, or Performance.
• Experience supporting system implementations, enhancements, or releases.
• Experience documenting business processes and configuration decisions.
• Exposure to global HR environments preferred.

Skills

• Working knowledge of Workday Learning, Talent, and/or Performance modules.
• Strong troubleshooting and problem-solving skills.
• Ability to create clear, structured documentation (config, testing, process flows).
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and follow-through.
• Clear communication with both functional and technical stakeholders.

Location

• Remote

Work Type

• Remote
• Full-time

Experience Level

• 3-5 years

Salary/Compensations

• Best market rate