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About the Role

As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In this role, you'll take on more complex tasks and projects, using your growing expertise to support and optimize our sales processes. Your efforts will be instrumental in enhancing the overall performance of our sales operations and achieving our business objectives. The ideal candidate is someone who thrives in a fast-paced, data-driven environment and is passionate about improving business performance through clean data, scalable processes, and insightful analysis. This is a high-impact role with exposure to senior leadership and the opportunity to shape go-to-market strategy.

Responsibilities

Support territory design, account assignments, and segmentation strategies to optimize sales coverage and performance
Partner cross-functionally with Sales, Marketing, and Finance to align territory structures, account ownership, and go-to-market execution
Maintain and enhance assignment logic and data structures within Salesforce and supporting systems
Partner with Marketing to support campaign targeting, segmentation, lead routing, and performance alignment to pipeline and revenue
Ensure data integrity, accuracy, and consistency across multiple systems, proactively identifying and resolving data quality issues
Develop and implement scalable processes to improve data hygiene and operational efficiency
Support sales compensation operations, including data validation, reporting, reconciliation, and performance tracking
Design and maintain dashboards and reporting frameworks across Salesforce, Tableau, Power BI, or similar platforms
Deliver actionable insights and clear business narratives on pipeline, revenue, and operational performance
Prepare executive-level reporting and readouts, summarizing key trends, risks, and opportunities aligned to strategic priorities

Requirements

Proven experience working with large datasets across multiple systems
3+ year's experience in sales processes, territory management, and go-to-market operations
Advanced proficiency in SQL for data extraction and transformation
Experience with data querying, ETL processes, and working across multiple databases
Expertise in Microsoft Excel (including advanced formulas, data manipulation, and modeling)
Experience with analytics and visualization tools such as: Tableau, Power BI / Power Query / Microsoft Fabric, and Salesforce Analytics / CRM reporting
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills

SQL
ETL processes
Microsoft Excel
Tableau
Power BI
Power Query
Microsoft Fabric
Salesforce Analytics
CRM reporting

Location

Hybrid

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$78,400.00 - $136,950.00 USD

Benefits

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

About the Company

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life.
If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.
Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.
We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes.
Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.
We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems.
Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.
With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.
For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.
Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.
At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.
That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024.
More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026.
In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences.
We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Equal Opportunity

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.