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About the Role

The Monitor is responsible for supporting the transportation of clients in a safe and efficient manner, consistent with the organizational mission and vision and in compliance with company policy and applicable laws.

Responsibilities

• Assist driver with directions as needed.
• Take attendance of clients.
• Interact with clients, program personnel, and client support staff.
• Communicate with dispatch clearly and concisely.
• De-escalate conflicts between clients and report them.
• Maintain a professional appearance and demeanor.
• Ensure transportation and workplace safety policies comply with regulations.
• Safely transport clients to and from programs.
• Ensure the bus is always kept clean.
• Ensure the safety of all clients, including securing wheelchair-bound clients.
• Operate the wheelchair lift and check its working condition.
• Check the working condition of seatbelts.
• Keep routes updated and dispatch informed of any issues.
• Report all disciplinary issues to operations staff.
• Assist clients with getting on and off the bus.
• Be flexible and assist other routes as needed.
• Work as a member of a team.
• Attend periodic safety trainings.
• Buckle client's seatbelts and check periodically that clients remain buckled.
• Fill out run sheet data.
• Be dependable and on time.
• Perform other job duties as assigned by Supervisor/Manager.

Requirements

• High School Diploma/GED
• Be at least 18 years of age
• Ability to pull and push 250 lbs.
• Ability to lift up to 50 lbs.
• Ability to sit for long periods of time
• Ability to bend to secure wheelchair-bound clients
• Ability to display empathy towards clients
• Willingness to grow within the company.

Skills

• Transportation industry experience
• Experience with transportation, logistics, or navigation software
• Experience using electronics and tablets
• Experience in transporting individuals who have developmental disabilities
• First aid qualified

Location

• New York State

Work Type

• Split shift
• Full-time
• Part-time

Experience Level

• Entry Level

Education Level

• High School Diploma/GED

Salary/Compensations

• $16.97 per hour

About the Company

• Over the past 15 years, our commitment to quality and focus on innovation has allowed us to develop into the largest non-emergency health and human services transporter in New York State.
• We approach transportation with the understanding that collaboration is crucial to creating a better care delivery model.
• As an organization, we take great pride in providing individuals with disabilities access to various places in our community through transportation services.
• We are a family of transportation companies across 25 states, providing Mobility Without Limits.
• Our focus is to show that every ride matters by helping people live, learn, and achieve every day.
• Safe, reliable transportation for 100 Years
• Customized mobility solutions
• Serving students, patients, and 1,500+ communities
• Nearly 20,000 employees strong
• People First
• Safety Always
• School Bus & Special Education
• Paratransit
• Non‑Emergency Medical
• Alternative Student Transportation
• Transportation creates opportunity
• Mobility builds independence
• Every Ride Matters

Equal Opportunity

• Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
• We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
• Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.