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About the Role

The support function role enables successful delivery by executing defined components of Credit Card change-in-terms initiatives under the direction of the lead, such as preparing materials, coordinating inputs, tracking milestones, implementing system or communication updates, and supporting compliance documentation. This role focuses on timely, accurate delivery of assigned workstreams within the broader change framework.

Responsibilities

Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences.
Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
Prioritizes and makes decisions regarding product recommendations.
Develops business case, business plan and roll-out of specific products or experiences.
Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity.
Recommends new products or enhancements to existing products or experiences and develops and designs innovative features.
Manages the development, production, roll-out, pricing or promotion of specific products.
Recognizes, anticipates and resolves operational and process problems that arise.
Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
Develops product-specific marketing initiatives.
Supports risk management, compliance and audit needs as part of the first line of defense.
Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Skills

Business Objectives
Customer Solutions
Marketing
Product Development
Product Management
Sales
Business Acumen
Collaborating
Competitive Environment
Decision Making and Critical Thinking
Design Thinking
Effective Communications
Emerging Technologies
Innovation
Knowledge Of Product Line
Problem Solving
Producing Results
Solutions Development

Location

Wilmington, DE
New York City, NY
Philadelphia, PA
Pittsburgh, PA

Work Type

In-office

Experience Level

5+ years of industry-relevant experience

Education Level

Bachelors

Salary/Compensations

$65,000.00 – $157,300.00

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year
between 15 to 25 vacation days each year, depending on career level
years of service

About the Company

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders.
We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments.
Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
Being a great place to work means we are making a lasting difference for everyone we serve.
PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.

Equal Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.