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About the Role

We are seeking an experienced Customer-Facing Technical Architect to lead post-sales technical delivery for enterprise water utilities adopting the Klir Data Hub SaaS product. This role is responsible for the architecture, implementation, and long-term technical success of customer integrations and data migrations into the Klir Data Hub. You will work closely with water utility IT teams, system integrators, and internal product and engineering partners to integrate our platform with complex, legacy utility systems and to migrate large volumes of operational, asset, and customer data. You will also advise customers in relation to cyber security and data security.

Responsibilities

Own the post-sales technical architecture for enterprise water utility customers
Design and govern integrations between our SaaS platform and utility systems
Define integration patterns using APIs, event-based messaging, file-based transfers, and middleware
Ensure integrations meet enterprise standards for security, performance, availability, and auditability
Lead large-scale data migrations from legacy utility systems into the Klir Data Hub SaaS platform
Develop migration strategies for historical, operational, asset, and customer data
Oversee data profiling, mapping, transformation, cleansing, validation, and reconciliation
Manage cutover planning, rollback strategies, and post-migration verification
Ensure data migrations align with regulatory retention and reporting requirements
Serve as the primary technical authority during onboarding, implementation, and expansion phases
Partner with customer IT and business teams to align on architecture, timelines, and risk management
Facilitate technical design reviews, migration readiness assessments, and go-live checkpoints
Provide technical leadership during escalations and complex delivery challenges
Ensure integrations and data handling comply with water utility cybersecurity standards, data privacy and retention requirements, and company SOC 2 Type 2 and customer security controls
Support customer security reviews, audits, and technical due diligence post-sale
Establish repeatable standards for enterprise utility implementations
Work closely with Product and Engineering to represent enterprise utility requirements and constraints
Partner with Customer Success Managers to ensure delivery success
Collaborate with system integrators and third-party vendors involved in water utility implementations
Contribute to internal playbooks, reference architectures, and implementation accelerators

Requirements

10+ years of experience in technical architecture, integration architecture, or solutions architecture
Proven experience delivering post-sales enterprise implementations in complex customer environments
Hands-on experience integrating SaaS platforms with utility or infrastructure-heavy systems
Experience working with legacy systems and long-lifecycle platforms
Excellent customer-facing communication and technical leadership skills
Experience working directly with U.S. water or wastewater utilities
Familiarity with CIS platforms (e.g., Oracle, SAP, etc.)
Experience with GIS integrations (ESRI or similar)
Knowledge of Asset Management data flows and meter data management concepts
Experience in integrating with Azure based cloud platforms
Understanding of water utility regulatory environments and public-sector procurement
Enterprise-level architectural thinking with strong delivery execution
Comfortable operating in regulated, risk-averse environments
Ability to guide customers through modernization from legacy systems
Strong documentation, governance, and stakeholder-management skills
Calm and effective during high-impact delivery and go-live phases

Skills

RESTful APIs
Event-driven integrations
Authentication and authorization (OAuth 2.0, SSO, certificate-based auth)
Data migration methodologies and tooling
SQL
Relational data models
Cyber security
Data security

Location

Dublin

Work Type

Hybrid
Full-time

Experience Level

10+ years

Salary/Compensations

CAD $120,000–$140,000 annually

Benefits

Canadian benefits package
Unlimited vacation
MacBook

About the Company

Your work directly supports the people responsible for delivering safe drinking water and managing wastewater for millions of people.
We value honesty, accountability, and collaboration. We take our mission seriously while supporting one another and enjoying the work.
You’ll design and evolve customer-centric technical architectures, with the opportunity to broaden your impact across solution strategy, customer partnerships, and cross-functional delivery as the company scales.
Honesty. Audacity. Unity. These guide how we work with customers and with each other.
You’ll work with leaders dedicated to coaching, transparency, and helping you become your best professional self.