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About the Role

Serve as the primary point of contact and an essential gatekeeper for all matters relating to the CEO, acting as the cultural heartbeat of the MR PORTER team, while also providing ad hoc support to the Leadership Team. This role requires a master of logistics, an exceptional communicator, and a discrete professional who thrives in a fast-paced environment. You will help maximize the CEO’s time, anticipate needs, and act as a force multiplier for the leadership team, while also cultivating a vibrant workplace culture.

Responsibilities

Manage an extremely active calendar of appointments, ensuring the CEO’s schedule is optimized, balanced, and aligned with company priorities.
Ensure the CEO is fully prepared for all meetings by gathering agendas, briefing notes, and background research in advance.
Attend key meetings to take minutes and track action items.
Be aware of team and business critical deadlines, liaising with the wider team to ensure these are met in a timely manner.
Ensure preparation time for meetings is mapped out with the Executive Committee Management Assistants.
Coordinate complex, detailed domestic and international travel itineraries for the CEO, including flights, accommodations, visas, expenses and ground transportation.
Seamlessly manage overlapping travel logistics, itineraries and bookings for the Leadership Team when travelling with the CEO.
Handle sensitive corporate, financial, and personal information with the highest level of integrity and confidentiality.
Maintain and manage filing systems and update records as required.
Conceive, plan, and execute high-impact internal events with the HR team, including town halls, holiday parties, team-building activities and local community activities.
Organize town halls, leadership meetings and key business meetings.
Provide ad hoc support at MR PORTER Events, as required by the Events team.
Ensure IT and Executive IT support on hand to assist the CEO.
Greet guests and take care of their needs whilst in the MR PORTER office, in collaboration with Facilities.
Set up meeting rooms ensuring appropriate equipment is available.
Spearhead MR PORTER culture in Westfield, in partnership with HR and Team, ensuring the team has the environment, tools and positive atmosphere needed to thrive.
Act as the operational glue for the Leadership Team.
Co-ordinate leadership team meetings, align agendas and ensure seamless communication across departments.

Requirements

Proven administrative background in the fashion or retail sector, with experience supporting Executive Director level or above.
A highly professional manner with a deep appreciation for handling sensitive corporate and personal information.
Exceptional verbal and written English communication skills, paired with confidence and diplomacy when dealing with stakeholders.
Advanced Google Suite proficiency combined with excellent numeracy and an eye for financial detail.
Highly organized and efficient, with a strong dose of common sense, proactive problem-solving, and attention to detail.
A calm demeanor under pressure, a positive reaction to challenges, a great attitude, and a sense of humor.

Skills

Logistics management
Communication
Discretion
Calendar management
Meeting preparation
Minute taking
Action item tracking
Travel coordination
Confidentiality
Event planning
Office management
Google Suite proficiency
Numeracy
Problem-solving
Attention to detail

Location

London

Work Type

Hybrid

Experience Level

Associate

Benefits

Pension with company contribution
Portal with an array of discounts
Staff discount
Exclusive staff sales
Private healthcare for you and your family
Flexible working

About the Company

MR PORTER is the men’s luxury style destination, offering a curated assortment of fashion, fine watches, grooming and lifestyle products from the world’s most coveted designers.
It delivers exceptional quality with private label, Mr P., and market-leading exclusive capsule collaborations with brand partners.
MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits.
Through content across all its platforms, it provides expert styling advice, immersive storytelling, and profiles inspiring men, places and products.
Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism.
MR PORTER Health In Mind, its long-standing initiative in partnership with Movember, raises awareness of men’s mental and physical health.
MR PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.
LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide — home to Mytheresa, NET-A-PORTER, MR PORTER, and YOOX.

Equal Opportunity

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.
We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers.
We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.