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About the Role

The Room Attendant will promote a positive image of the property to guests, must be pleasant, friendly and able to address problems or special requests. A Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all guests. The right candidate will have great attention to detail, be self-motivated and able to work both independently and in a team, care about their work and the positive impact it can have on our guest. If you want to be part of a great team that is driven to create incredible hotel experiences for our guests, apply today!

Responsibilities

Prepare guestrooms to a high standard.
Ensures public spaces are clean and well presented.
Performs Laundry tasks when including but not limited to collecting, sorting, distributing, and stocking.
Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored.
Take personal responsibility for equipment, ensuring it is always operated correctly and securely stored.
Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
Reports any maintenance and/or health and safety issues.
Delivers and retrieves items on loan to guests.
Ensures security of guest rooms and privacy of our guests.
Support Houseperson duties when required.
Perform special projects such as steam cleaning, pressure washing, gardening, deep cleaning and more.
Perform all other duties as assigned or needed.

Requirements

Manual dexterity required to use various cleaning apparatus and supplies.
Ability to lift up to 30 pounds.
Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.
Must be legally entitled to work in Canada.
Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

Skills

Great attention to detail
Self-motivated
Able to work both independently and in a team
Care about their work and the positive impact it can have on our guests

Location

Downtown Toronto

Work Type

Full Time
Onsite

About the Company

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management.
Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years.
As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Sutton Place Hotel Toronto is an address deep-rooted in history-all within an exquisite, cosmopolitan environment and guaranteed to make an impact.
Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, our downtown Toronto, 118 room hotel, stands proud among the buzz of the Toronto Entertainment District.

Equal Opportunity

As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center.
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.
Accommodations are available at any stage of the recruitment process upon request.
Sandman Hotel Group takes seriously its obligations under the Human Rights Code.