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About the Role

a.k.a. Brands is seeking an AI & Automation Manager to scale the strategic implementation, technical execution, and organizational adoption of AI and automation technologies. This manager-level role reports to the CIO and combines hands-on development with platform scaling and team building. The company has executive commitment and a foundation for AI/automation, and seeks an architect to scale from pilots to enterprise-wide impact. This role involves driving implementations, building a virtual team, and defining platform governance, training, and organizational structures for a global, multi-brand operation. It's an opportunity to build business-as-usual AI/automation capabilities.

Responsibilities

Design, develop, and deploy AI/automation implementations across merchandising, marketing, supply chain, retail, and operations.
Build and iterate proof-of-concepts using Claude Code, n8n, OpenAI, and other tools, evaluating technical feasibility, cost, and ROI.
Write production code (Python, JavaScript) and review implementation code.
Develop and implement architecture and integration solutions including APIs, webhooks, data pipelines, error handling, logging, deployment patterns, and cost optimization.
Capture and codify best practices into reusable templates, patterns, and decision frameworks.
Build and lead a virtual team of AI/Automation specialists across brands.
Develop and deliver hands-on training programs to enable teams to adopt and extend AI tools.
Mentor individual contributors and managers on AI/automation best practices.
Create and curate AI/Automation communities of practice.
Set up internal learning infrastructure including wikis, Slack channels, documentation standards, and mentorship programs.
Design and operationalize the AI/Automation platform strategy, architecture, and governance framework.
Manage vendor relationships with Claude/Anthropic, n8n, OpenAI, and emerging vendors.
Establish standards for AI ethics, responsible use, data privacy, and risk management.
Define success metrics, ROI frameworks, and dashboards, and track/communicate impact.
Prioritize the roadmap, balancing quick wins with strategic platform investments.
Act as a change agent and champion for AI adoption, evangelizing opportunities and addressing concerns.
Communicate AI strategy, roadmap, and business impact to C-suite and boards.
Monitor AI/automation industry trends and recommend new tools and methodologies.
Work with Finance to forecast AI/automation spend, optimize costs, and track ROI.

Requirements

4-6 years hands-on experience building, deploying, or scaling AI/ML applications or automation tools.
Demonstrated ability to operate at increasing levels of complexity.
Proven ability to write and ship production code in Python, JavaScript, or similar.
Comfortable in full-stack implementation and code review.
Hands-on proficiency with one or more AI platforms (Claude API, ChatGPT/OpenAI API, or other LLMs) with at least one production-shipped project.
Solid understanding of workflow automation platforms (n8n, Zapier, Make, or similar).
Experience with API integrations and building multi-step workflows.
Track record of enabling others, mentoring, documenting, or creating internal tools that scale.
Experience managing vendor relationships, evaluating SaaS platforms, or negotiating contracts.
Ability to translate between technical detail and business impact.
Comfort presenting to executives and cross-functional leaders.
Strong project management and bias-toward-execution.
Thrives in ambiguous environments with competing priorities.
Excellent written and verbal communication skills.
Creates playbooks, documentation, and training materials.

Skills

AI/ML applications
Automation tools
Python
JavaScript
Claude API
ChatGPT/OpenAI API
LLMs
n8n
Zapier
Make
API integrations
Workflow automation
SaaS platforms
Project management

Location

Remote

Work Type

Full-time

Experience Level

Manager
4-6 years

About the Company

a.k.a. Brands is a company that operates multiple brands including Princess Polly, Culture Kings, Petal & Pup, and mnml.
The company has established executive commitment and budget for AI/automation as a strategic lever.
The company operates globally and across multiple brands.