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About the Role

The Rental Account Manager is the primary sales and marketing function at the BU level, supporting commercial rental and trailer services product lines. This role aims to increase Ryder's rental sales presence, generate profitable new accounts, retain existing accounts, and drive rental revenue growth, improved profitability, and Return on Assets. Additionally, the position supports lease sales productivity and performance through lease conversion quotas.

Responsibilities

Develop leads through cold calls, telephone solicitation, and customer visits.
Assess customer needs and develop proposals using product knowledge.
Coordinate with rental operations to ensure equipment availability.
Market at the branch level and ensure rental sales representatives are skilled in telemarketing.
Maintain customer contact through visits and phone calls.
Ensure quality service by handling customer complaints and staying informed of customer needs.
Develop proposals and contracts.
Maintain customer files and prepare follow-up correspondence.
Coordinate with other BU departments.
Maintain FIS integrity and accuracy of customer data in the DPS system.
Manage credit approval, collections of receivables, and maintenance/updates of scheduling.
Follow up within a specific timeframe.
Comply with company procedures.
Diplomatically handle the collection of past due receivables.
Perform other duties as assigned.

Requirements

Bachelor's degree required in Marketing or 5 years equivalent job-related experience.
One (1) year or more sales experience or equivalent sales training required.
Three (3) years or more sales experience preferred.
One (1) year or more Industry experience preferred.
DOT Regulated No

Skills

Strong verbal and written communication skills
Ability to build strong customer relationships
Ability to perform work independently with minimal supervision
High energy, self-directed, self-motivated
Ability to work as part of a team
Flexibility to operate in a fast-paced environment
Self-driven to excel
Capable of multi-tasking
Highly organized
Excellent time management skills
Highly thorough and dependable
Committed to good ethical business practices
Maintains a high degree of professionalism
Ability to create and maintain professional relationships within all levels of the organization
Detail oriented with excellent follow-up practices

Location

BU level

Work Type

Full-time

Experience Level

1+ year sales experience
3+ years sales experience preferred
1+ year industry experience preferred

Education Level

Bachelor's degree in Marketing or equivalent experience

Salary/Compensations

Pay Type: Salaried
Minimum Pay Range:
Maximum Pay Range:

Benefits

Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan

About the Company

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.
When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Equal Opportunity

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.