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About the Role

DECA Dental Group is seeking a leader to manage the overall productivity and profitability for 10+ dental office locations. This role involves overseeing day-to-day operations, employee and patient relations, and achieving operational and revenue goals. The ideal candidate will support sales and marketing programs, ensure compliance, handle patient service issues, build team morale, create schedules, present treatment plans, and complete reporting.

Responsibilities

Managing overall productivity and profitability for 10+ dental office locations
Managing all day-to-day operations of assigned territory, including employee relations, patient relations, and achieving operational goals
Increasing patient growth and retention by supporting sales, marketing, and promotional programs
Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, and collections and receivables
Ensuring successful execution of operational standards, including compliance with established company policies and procedures
Handling all patient service issues to ensure excellent guest satisfaction
Building team morale to support company culture
Creating staff schedules
Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
Completing daily and monthly reporting
Attending meetings and communicating with other departments as needed
Performing all other duties assigned

Requirements

Strong communication and customer service skills
Leadership skills and the ability to lead by example
The desire and ability to connect with and serve guests
Ability to multi-task while working in a fast-paced environment
Four years of experience successfully leading and managing multiple dental offices
Knowledge of dental insurance plans and dental terminology is a must
Strong familiarity and expertise presenting patient treatment plans and financial arrangements
Eaglesoft experience is a plus

Skills

Communication
Customer Service
Leadership
Multi-tasking
Dental Insurance Plans
Dental Terminology
Treatment Plan Presentation
Financial Arrangements
Eaglesoft

Location

Dallas

Work Type

Full-time

Experience Level

4 years of experience leading and managing multiple dental offices

Education Level

Bachelor's degree preferred

Benefits

Medical insurance
Discounted dental benefits for the employee, their spouse, and dependent children
Vision
Long-term disability
Short-term disability
Life insurance
Accident coverage
Paid holidays
Paid Time Off (PTO)
CPR recertification
401K
Employee scholarship program
Employee discount program through benefits hub
Competitive pay
Promoting from within culture
Clearly defined long-term career path
Work/life balance

About the Company

DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008.
DECA is actively expanding its footprint coast to coast under the brand Ideal Dental.
The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning.