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About the Role
Lead non-production test environments across Fulfilment & Order Management with some exposure to Store Operations. Own environment strategy, provide governance, and act as the key escalation point for non-prod issues. This is a hands-on leadership role with the opportunity to shape the future of environment management as we transition to hybrid cloud and DevOps ways of working. Play a key part in driving continuous improvement while contributing to an exciting team transformation.
Responsibilities
- Own and manage non-production test environments for your domain
- Act as the primary environment point of contact
- Analyze new demand (timelines, stakeholders, requirements)
- Define Route to Production and ensure process adherence
- Drive environment optimization and future capability
- Advance “Environments on Demand”
- Capture configuration changes for the CMDB
- Participate in Agile/Sprint ways of working
- Lead issue resolution and governance
- Coordinate non-prod incident and request escalations
- Communicate updates, ETAs, and drive resolution
- Promote consistent processes and improve ways of working
- Contribute to team strategy and transformation
- Support strategic objectives
- Play a key role in the team’s maturity and evolution
Requirements
- Passion for continuous improvement and driving change
- Self-starter with the ability to work independently and collaboratively
- Strong stakeholder management, influencing, and communication skills
- Strategic mindset with the ability to navigate transformation
- Experience working in Agile environments and cross-functional teams
- Experience in large, multi-business unit organisations
- Exposure to hybrid cloud and on-premise environments
- Familiarity with Agile and DevOps methodologies
- Knowledge of tools such as ServiceNow, GitLab, or Datadog
- Technical background beneficial but not essential
Skills
- Stakeholder management
- Influencing
- Communication
- Strategic thinking
- Agile methodologies
- DevOps methodologies
- ServiceNow
- GitLab
- Datadog
Location
- London Paddington
- Southampton
- Yeovil
Work Type
- Hybrid
Experience Level
- Leadership
Benefits
- Competitive benefits package
- Opportunities to stretch and grow your career
About the Company
- Kingfisher is a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life.
- Guided by our purpose Better Homes. Better Lives. For Everyone.
- We believe a better world starts with better homes, and we work every day to make that a reality.
Equal Opportunity
- Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.