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About the Role

This role supports product development and client implementations for Behavioral Health Utilization Management (BH UM) initiatives, focusing on payer and government channels. It ensures compliant delivery, manages data residency requirements, and oversees government program controls to enable cost-effective execution and prevent downstream delays and compliance exposure.

Responsibilities

• Provide day to day technical product execution for payer and government BH UM initiatives.
• Ensure compliant delivery by managing work that involves restricted data sets and regulated environments.
• Serve as the primary onshore coordination point between engineering, implementation, clinical, and business stakeholders.
• Enable timely client implementations and production support by addressing dependencies that offshore teams cannot access or resolve.
• Reduce delivery risk, compliance exposure, and execution delays associated with regulated BH programs.

Requirements

• Bachelor's degree
• 2+ years of experience in technical product management
• Technical product execution experience supporting payer and/or government healthcare programs
• Working knowledge of Behavioral Health UM concepts, workflows, and regulatory considerations
• Ability to translate regulatory, contractual, and operational requirements into clear product requirements
• Experience coordinating delivery across engineering, implementation, clinical, and business teams
• Strong written and verbal communication skills, with the ability to influence senior leaders and diverse stakeholders
• Understanding of data handling, access controls, and offshore delivery constraints
• Ability to ensure compliant execution in payer, Medicaid, Medicare, or other government regulated contexts
• Proven skills in identifying delivery risks early and driving timely resolution to avoid implementation delays
• Strong written and verbal communication for onshore stakeholder coordination
• Ability to support client implementations, production readiness, and issue triage
• Experience working within scaled delivery models and prioritizing work under delivery pressure
• Demonstrated use of AI assisted tools (e.g., Copilot, generative AI platforms) to accelerate requirements analysis and documentation, summarize findings, decisions, and risks, and improve backlog refinement and prioritization efficiency.
• Hands on experience with product and delivery tools such as Rally, Aha!, or equivalent, with AI enabled features
• Ability to apply AI responsibly within regulated environments, using AI to enhance productivity while maintaining human oversight and accountability.

Skills

• AI & Tooling Skills
• Compliance & Delivery Skills
• Execution & Collaboration Skills

Location

• U.S.

Work Type

• Telecommute

Experience Level

• 2+ years of experience in technical product management

Education Level

• Bachelor's degree

Salary/Compensations

• $72,800 to $130,000 annually

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

About the Company

• Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
• The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
• Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
• Come make an impact on the communities we serve as you help us advance health equity on a global scale.
• Join us to start Caring. Connecting. Growing together.
• At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
• We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.
• Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
• We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
• UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.