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About the Role

The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Responsibilities

• Confidently repair electro-mechanical issues and perform diagnostics
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Requirements

• 4+ years of experience as a Service Technician or Diagnosis Technician
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Skills

• High voltage systems
• Electrical vehicle powertrains
• Repair procedures
• Microsoft Office
• DMS software

Work Type

• Remote
• Mobile service

Experience Level

• 4+ years of experience

Education Level

• Red Seal 310S
• EPA 609 Certification

Salary/Compensations

• $38—$53 CAD per hour

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• Vacation
• 401k
• Equity program
• Discretionary annual incentive program

About the Company

• Leading the future in luxury electric and mobility
• At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
• We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
• Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Equal Opportunity

• At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity employer. We are committed to providing employment opportunities without discrimination based on race, colour, national or ethnic origin, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, or any other characteristic protected under applicable federal or provincial laws. We value diversity and inclusion and encourage applications from women, Indigenous Peoples, persons with disabilities, and members of visible minorities. If you require accommodation during the recruitment process, please let us know.