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About the Role

As a Staff Product Manager - Pricing at CharterUP, you will drive the evolution of our pricing products. You will set strategic direction, define the roadmap, and collaborate with data science, engineering, and leadership to build pricing capabilities that enhance marketplace performance and deliver optimal outcomes for customers and operators.

Responsibilities

• Define and own the vision and multi-quarter roadmap for CharterUP’s pricing systems.
• Identify and prioritize opportunities to improve marketplace performance, operator trust, and customer outcomes.
• Partner with engineering to continuously improve pricing infrastructure for accuracy, transparency, and scalability.
• Develop a deep understanding of operator behavior, pricing dynamics, and supply-side signals to inform system design.
• Translate high-level strategic goals into detailed requirements, user stories, and product specifications.
• Collaborate with data science to instrument pricing outcomes, design experiments, and translate analytical findings into product decisions.
• Define and track success metrics for pricing initiatives.
• Communicate strategy and progress clearly to executive leadership, sales, and operations.
• Work cross-functionally across product, engineering, design, sales, and operations to align on priorities and drive execution.
• Influence the organization as a senior product leader.

Requirements

• 7+ years in product management, with experience owning complex, systems-level domains and driving at least one large-scale transformation.
• Marketplace, pricing, supply/demand infrastructure, or two-sided platform experience is a strong plus.
• Ability to operate in ambiguity, drive decisions with incomplete information, and adjust course quickly.
• Ability to translate technical complexity into business clarity, and business strategy into engineering priorities.
• Comfortable communicating at every level — from engineering to executive leadership.
• Understanding of how pricing systems, marketplace algorithms, and supply/demand infrastructure are built.
• Ability to engage deeply with engineers on architecture decisions and tradeoffs.
• Ability to hold a complex domain in your head and make sequenced, dependency-aware roadmap decisions.
• Comfortable working with data: reading SQL output, reviewing experiment results, interpreting model outputs, and pressure-testing analytical claims.
• Energized by foundational investments and strategic groundwork that compounds over multiple quarters.
• Understanding of two-sided marketplace dynamics and how pricing systems should be designed.
• Ability to reason about operator economics, margin structures, and customer price sensitivity.

Skills

• Product Management
• Pricing Systems
• Marketplace Dynamics
• Supply/Demand Infrastructure
• Two-Sided Platforms
• Systems Thinking
• Data Analysis
• SQL
• Experiment Design
• Strategic Planning
• Stakeholder Communication
• Technical Acumen

Location

• Austin, TX (Hybrid)
• Remote-first (US-based employees in approved states)
• Canada

Work Type

• Hybrid
• Remote-first

Experience Level

• Staff
• 7+ years

Salary/Compensations

• $185,000—$220,000 USD

Benefits

• Comprehensive Health & Wellness (Medical, dental, vision, mental health support, virtual care, gym discounts, family-building benefits)
• 100% premium coverage for employees (U.S.)
• Paid time off (15 PTO days increasing to 20 after 2 years)
• 8 paid holidays
• Company-paid life, short-term, and long-term disability insurance
• Referral Rewards
• Long-term financial planning support
• 401(k) plan (U.S.)
• Top-Tier Tech (Mac or PC, monitor, keyboard, mouse)

About the Company

• CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform.
• The platform powers modern charter, shuttle, and emerging autonomous vehicle operations.
• Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide.
• The company serves as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
• CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale through real-time availability, transparent pricing, intelligent routing, and AI-driven dispatch and optimization.
• Innovative Impact: Revolutionizing group travel and setting new industry standards.
• Growth Opportunities: Recognized as one of the fastest-growing companies by Inc.
• Driven Team: Collaborating in a remote-first environment with a tech hub in Austin, TX.
• Funding and Stability: Secured $60 million Series A funding, poised for expansion, and achieving growth profitably and efficiently.

Equal Opportunity

• CharterUP is an Equal Opportunity Employer.
• Committed to creating an inclusive, accessible, and respectful workplace.
• Considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada.
• Provides reasonable accommodations during the recruitment process.