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About the Role
As an Assistant Manager, you will report to the Front-of-House Manager and embody the company values of excellence, meritocracy, entrepreneurship, and authenticity to support the continued growth of the restaurant group.
Responsibilities
- Ensure excellence, consistency, and speed of service
- Manage guest welcoming processes
- Optimize table turnover and staff efficiency
- Monitor average check targets through briefings and coaching
- Ensure compliance with dining room hygiene standards
- Propose initiatives to control labor costs
- Oversee team schedules
- Manage orders and stock for wine, tableware, and uniforms
- Handle cash management
- Maintain restaurant equipment
- Participate in recruitment and onboarding of new hires
- Coach and support the front-of-house team
- Foster team cohesion and positive working relationships
Skills
- Service quality management
- Staff training and coaching
- Operational efficiency
- Stock management
- Cash handling
- Team leadership
Location
- London, UK
Work Type
- Full-time
- Permanent
Salary/Compensations
- Highly competitive salary
Benefits
- 2 consecutive days off per week
- 28 days paid holiday per year
- Pension scheme
- Staff meals provided
- Employee discount for self and up to 3 friends
- Continuous training and team building
- Career development opportunities
- Geographical mobility across UK and Europe
About the Company
- French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux
- Operates 34 restaurants across Europe and the United Arab Emirates
- Mission is to share the ambience of Italian tradition and create unique moments for customers
Equal Opportunity
- BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law.