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About the Role

We are seeking a delivery-focused Product Owner to join a Value Stream, working with a cross-functional team to deliver valuable, outcome-driven change across our business capabilities. This role may operate across different domains (e.g. Reinsurance, Claims, Data), requiring the ability to quickly understand new problem spaces and focus on delivering the highest value outcomes. As Product Owner, you are responsible for ensuring the team is working on the right priorities to deliver business value. You will work closely with internal and external stakeholders to identify, prioritise, deliver, and manage the adoption of features. You will own complex problems, help shape solutions, and ensure that delivered outcomes are adopted and deliver measurable value. You are expected to operate beyond backlog management — influencing direction, challenging assumptions, and driving continuous improvement in how products and change are delivered. You will also work closely with the Product Manager to contribute to product direction, with a primary focus on day-to-day delivery, ensuring outcomes align to business objectives and that products and services remain operational and fit for purpose.

Responsibilities

• Act as the voice of the customer, representing user needs within the team and ensuring delivery is focused on achieving meaningful business outcomes.
• Translate ambiguous business problems into clear, outcome-focussed delivery goals.
• Own and proactively manage a complex, multi-stream product backlog aligned to business priorities and OKRs, ensuring a clear and continuous flow of work for the delivery team.
• Facilitate workshops to define and shape work, assess value, and ensure priorities are focused on delivering maximum impact; capture and refine requirements into clear, well-defined deliverables with robust acceptance criteria.
• Build strong relationships with a wide range of internal and external stakeholders, enabling effective collaboration between the business and technology, with fast feedback loops to deliver outcomes.
• Act as a trusted advisor to stakeholders, providing insight on trade‑offs, sequencing, and delivery options.
• Champion the product vision and direction in a way that engages and motivates the team, fostering strong ownership, alignment, and overall team health.
• Bring an innovative approach to product ownership, exploring how emerging tools (including AI) can enhance how work is defined, delivered, and continuously improved.
• Own and lead the continuous improvement of services, capabilities, and applications, driving efficiency, scalability, and reliability while incorporating user feedback to improve experience, adoption, and overall outcomes.

Requirements

• Experience as a Product Owner or in a similar role for 4+ or more years.
• Demonstrated success in delivering complex change initiatives with high levels of uncertainty.
• Focused on results and outcomes over output and adhering to methodologies.
• Excellent communication, facilitation, and interpersonal skills with the ability to effectively collaborate with diverse technical and non-technical stakeholders.
• Proven ability to support and get engineering teams truly engaged and excited, fostering a positive and collaborative work environment.
• Financial acumen – how to build compelling and good quality business cases and understand ROI.
• Experience in creating and tracking clear and concise OKRs.
• Strong understanding of agile principles and experience working in lean and fast-moving environments – optimising flow and productivity and promoting good collaboration.
• Understanding how to track the success and adoption of change, and how to measure: that desired outcomes are achieved; great useability and customer satisfaction; and overall success of the change initiative.

Skills

• Agile principles
• Lean environments
• Communication
• Facilitation
• Interpersonal skills
• Business acumen
• OKRs
• ROI
• Emerging technologies
• Insurance
• Reinsurance
• Jira
• Confluence
• Lucid Chart

Location

• Bermuda
• London

Work Type

• Permanent
• Flexible working

Experience Level

• 4+ years

Education Level

• Certified Agile Product Owner

Benefits

• Great employee benefits that take care of your mental and physical wellbeing

About the Company

• Hiscox Re is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people’s capital.
• The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products.
• Our approach is simple; match the best underwriting risk against globally diversified capital.
• Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems.
• We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision.
• We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
• With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.
• If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.

Equal Opportunity

• At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.