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About the Role

Boundless is seeking a strategic Program Manager to oversee and bring structure to a variety of company initiatives. This high-impact role is ideal for someone who thrives in ambiguity, enjoys building clarity and process, and can act as a strategic operator to define and improve program management practices.

Responsibilities

• Develop, organize, and lead a portfolio of strategic business and technology programs.
• Partner with leadership to translate business goals into program priorities, roadmaps, and measurable outcomes.
• Provide strategic insight into initiative prioritization, blockers, and accountability.
• Assess current initiatives and create a coherent view of existing programs, assigning priority.
• Build lightweight program frameworks and operating processes for team alignment and consistent delivery.
• Introduce metrics, tools, and reporting to improve transparency without unnecessary bureaucracy.
• Act as a liaison between teams, ensuring proactive management of decisions, dependencies, and risks.
• Facilitate clear communication regarding ownership, timelines, and alignment with big-picture goals.
• Drive alignment across teams with diverse priorities and working styles.
• Coordinate efforts to prevent competition or duplication.
• Identify and proactively manage risks impacting delivery.
• Ensure clear definition and communication of requirements, milestones, and success metrics.
• Support the shift from reactive execution to disciplined, repeatable management practices.
• Provide insights and structure to leaders for informed decision-making.
• Partner with Product, Engineering, Data, and Operations teams to deliver technology initiatives.
• Establish and manage program roadmaps across multiple software projects.
• Drive cross-functional coordination throughout the Software Development Lifecycle (SDLC).
• Facilitate Agile delivery practices, including sprint planning and risk management.
• Monitor program health through key delivery metrics, ensuring visibility into scope, schedule, quality, and business outcomes.

Requirements

• 5-10+ years of experience in program management or strategic operations.
• Demonstrable record of bringing clarity and structure to ambiguous, fast-moving environments.
• Strong strategic thinking skills paired with the ability to operationalize ideas into actionable plans.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Proficiency with program management and collaboration tools (Asana, Jira, Smartsheet, Notion, etc.).
• Experience leading cross-functional technology, software, or digital transformation programs.
• Working knowledge of Agile methodologies, Scrum, Kanban, and software development processes.
• Experience managing complex dependencies across product, engineering, and business teams.
• Ability to translate business requirements into actionable program plans and delivery milestones.
• Experience using Jira, Azure DevOps, Monday.com, or similar project and portfolio management platforms.
• Experience leading programs within organizations that are growing, evolving, and subject to operational change.
• Background in PMO creation, cross-functional leadership, or transformation initiatives.
• Ability to influence without authority and drive progress in matrixed or decentralized environments.
• Experience supporting SaaS, platform, marketplace, or technology-enabled businesses.
• Familiarity with software release management, change management, and product development frameworks.
• Experience building program governance structures for software delivery organizations.

Skills

• Program Management
• Strategic Operations
• Strategic Thinking
• Operationalizing Ideas
• Communication
• Relationship-Building
• Stakeholder Management
• Asana
• Jira
• Smartsheet
• Notion
• Agile Methodologies
• Scrum
• Kanban
• Software Development Processes
• Dependency Management
• Business Requirements Translation
• Azure DevOps
• Monday.com
• PMO Creation
• Cross-functional Leadership
• Transformation Initiatives
• Influencing Without Authority
• SaaS
• Platform Business
• Marketplace Business
• Technology-Enabled Businesses
• Software Release Management
• Change Management
• Product Development Frameworks
• Program Governance

Location

• Remote

Work Type

• Full-time

Experience Level

• 5-10+ years

Education Level

• PMP, PgMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) with matching
• Swag

About the Company

• Boundless is Your Merch Media Agency®, where creative ideas meet results-driven execution.
• An industry-leading branded merchandise agency that fuses agency-level creative with enterprise-level solutions to craft unforgettable merch experiences that ignite Brand Love™.
• The team brings strategy, storytelling, and design to life through product, sparking trends.
• Builds ecommerce ecosystems, launches viral gifting campaigns, and decodes brand archetypes through its BrandEQ™ methodology.
• Recognized in 2025 PPAI Best Places to Work.
• Top 20 ASI and PPAI Distributor.

Equal Opportunity

• Boundless welcomes all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.