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About the Role
An exciting opportunity for a Clinical Specialist to be an integral member of our highly successful Cardiac Rhythm Management (CRM) team, based in Sydney. This role is ideal for an individual with strong clinical experience in cardiac pacing devices, where your clinical guidance and technical expertise will drive business growth and deliver optimal customer outcomes.
Responsibilities
- Partner with sales colleagues to develop and execute account sales strategies.
- Provide technical in-services and presentations to customers to ensure the best possible outcomes and service.
- Conduct on-site education and/or consulting.
- Assist Territory Managers with after-hours on-call support.
- Support sales & marketing programs with specific complimentary activities.
- Participate in conventions, forums, and meetings to increase product awareness.
- Collaborate with Clinical Lead, Clinical Management, and Regional Sales team to provide customer case and sales support.
- Gather market intelligence on customer and competitor activity and communicate to relevant staff.
- Identify and facilitate execution on growth opportunities with Sales and Clinical Support Team.
- Monitor field inventory effectively and ensure appropriate levels relative to demand.
- Support clinical study activities in conjunction with Territory Manager and the Clinical Research team.
Requirements
- Demonstrated experience in a clinical setting with cardiac pacing devices or cardiac sales.
- A valid driver’s licence.
- Ability to travel up to 25%.
- Computer literacy including sound knowledge of the MS Office suite of software.
- Customer focused with an understanding and delivery of excellent customer service.
- Solutions focused with the ability to collaborate with stakeholders across the business.
- Strong organization and time-management skills.
- Strong oral and written communication skills with a professional presentation/presence.
- Going into a healthcare setting is considered an essential function of the job and compliance with all credentialing requirements at the hospitals or clinics they support is expected.
Skills
- Clinical guidance
- Technical expertise
- Cardiac pacing devices
- Sales strategies
- Technical in-services
- Presentations
- On-site education
- Consulting
- After-hours on-call support
- Sales and marketing program support
- Product awareness
- Customer case support
- Sales support
- Market intelligence gathering
- Growth opportunity identification
- Field inventory monitoring
- Clinical study support
- MS Office suite
- Customer service
- Collaboration
- Organization
- Time-management
- Oral communication
- Written communication
- Professional presentation
Location
- Sydney
Work Type
- Full-time
Experience Level
- Minimum of 6 years relevant experience with High School Diploma
- Minimum of 4 years relevant experience with Associate Diploma
- Minimum of 2 years relevant experience with Bachelor's Degree
Education Level
- High School Diploma
- Associate Diploma
- Bachelor's Degree
Salary/Compensations
- Competitive Salary
Benefits
- Flexible Benefits Package
- Commitment to employees' lives at the core of our values
- Recognition of employee contributions
- Share in the success they help to create
- Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
About the Company
- Medtronic leads global healthcare technology, boldly attacking the most challenging health problems facing humanity by searching out and finding solutions.
- Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
- We are engineers at heart, putting ambitious ideas to work to generate real solutions for real people.
- We have the talent, diverse perspectives, and guts to engineer the extraordinary.
- We change lives by improving and redefining how the world treats pressing health conditions.
- Our industry leadership comes from the passion and ingenuity of our people.
- We use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
- We build extraordinary solutions as one team with one Medtronic Mindset.
- Speed and decisiveness run through our DNA.
- Diverse perspectives inspire our bold answers to any challenge.
- We deliver results the right way, breakthrough after patient breakthrough.
- Experiences that put people first.
- Respect for people is the hallmark of our humanity.
- We put our people first, creating a culture of belonging and providing career-building resources.
- Life-transforming technologies that empower patients to live life on their terms.
- Better outcomes for our world; advancing healthcare, society, and equity.
- Insight-driven care, fresh viewpoints, and cutting-edge AI, data, and automation.
- Shaping the future of healthcare technology and defining the next generation of breakthroughs in care.
Equal Opportunity
- It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.