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About the Role
Supports all disciplines within the department to provide indirect and direct patient care activities. Proactively supports efforts that result in the delivery of safe patient care and services and promotes a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant.
Responsibilities
- Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
- Completes assigned tasks/orders from provider.
- Demonstrates competency during intake process, inclusive of accurate vital signs.
- May be asked to demonstrate competency in, but not limited to, phlebotomy skills, simple medication or vaccine administration, spirometry testing, and performing radiographs under the direction of a physician.
- Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
- Performs multiple, concurrent tasks in a frequently stressful and fast-paced environment while maintaining strong internal and external customer service standards.
- Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
- Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
- Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
- Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
Requirements
- 1 year of experience in the role of medical assistant, patient care tech or equivalent or have completed Medical Assistant Externship at Children's Healthcare of Atlanta
- Basic Life Support (BLS) within 30 days of employment
- Initial competencies as defined by department must be completed within 3 months of employment
- Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment
Skills
- Pediatrics
- Obtaining vitals
- Assisting clinical staff with patient care
- Phlebotomy
- Specimen collection procedures
- Communication skills
- Organizational skills
- Interpersonal skills
- Teamwork skills
- Basic Windows Skill Assessment
Location
- 1250 Highway 54 W
Work Type
- Day Shift
- Full-time
Experience Level
- 1 year experience
Education Level
- High school diploma or equivalent
- Completion of a medical assistant training program from an accredited school or emergency medical technician or hospital or physician office-based training as a patient care technician or equivalent
Benefits
- Comprehensive compensation and benefit package
About the Company
- Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years.
- A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.
- With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country.
- Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.
- Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.
- We offer a comprehensive compensation and benefit package that supports our mission, vision and values.
- We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.
- Connect to our mission of making kids better today and healthier tomorrow.
Equal Opportunity
- Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.