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About the Role

The Brand & Campaign Creative Manager is responsible for developing and delivering integrated brand and acquisition campaign creatives from concept through to execution across a range of channels. This role plays a key part in bringing Community Fibre's creative brand to life, ensuring all campaigns are creatively strong, commercially effective and executed to the highest standard. This is a hands-on, fast-paced role for a strong conceptual thinker with a passion for creative and campaign delivery, ideal for someone ready to take the next step in their career and make a meaningful impact within a fast-growing business.

Responsibilities

Lead the end-to-end development and delivery of integrated marketing campaigns, from initial brief and creative development through to pre-launch creative delivery and post-campaign review.
Work closely with internal teams including Channel, CRM, Digital, Content, and Analytics to identify opportunities, develop campaign strategies and align messaging across channels.
Manage relationships with external creative agencies and freelancers, ensuring briefs are clear, timelines are met and creative output is delivered to a consistently high standard.
Develop campaign concepts and creative territories that support key business objectives, including brand campaigns, acquisition activity, product launches and promotional campaigns.
Own the creative development process, providing constructive feedback and ensuring all work aligns with Community Fibre's brand guidelines and strategic objectives.
Work closely with the Senior Content Manager to ensure campaign messaging, copy and creative assets are aligned and delivered effectively.
Support the planning and execution of ATL campaigns across channels including TV and OOH, working closely with media and agency partners.
Collaborate with channel owners across Print, CRM, Social, and Digital to ensure campaign assets are effectively adapted and executed across all touchpoints.
Ensure all campaign creative is delivered on time, within budget and in line with internal approval processes.
Review campaign creative performance and identify opportunities for learning and continuous improvement.
Maintain a strong understanding of industry trends, competitor activity and creative best practice to inspire new ideas and approaches.
Champion brand consistency across all customer communications and marketing activity.

Requirements

5+ years' experience in a creative, campaign or marketing role within an agency, media agency, brand or in-house marketing team.
English fluent with an excellent grasp of written and verbal communication.
Experience delivering integrated campaigns from concept through to execution across multiple channels.
Strong conceptual thinking skills with the ability to develop compelling campaign ideas and creative solutions.
A creative eye with excellent attention to detail and a passion for high-quality execution.
Experience briefing, managing and collaborating with creative agencies and external partners.
Strong stakeholder management skills and confidence working with cross-functional teams (often required to follow approval processes).
Understanding of creative software such as Adobe Creative Suite, Figma, Premiere Pro or After Effects, with the ability to review and discuss creative work effectively.
Highly organised with the ability to manage multiple projects simultaneously and work proactively with minimal supervision to hit critical deadlines.

Skills

Adobe Creative Suite
Figma
Premiere Pro
After Effects
Smartly.io

Location

London

Work Type

Full-time
Flexible WFH policy
Hybrid

Experience Level

5+ years

Benefits

25 days holiday (increasing by 1 day per year of service up to 28 days)
Birthday leave
Cycle to work scheme
Private Health Cover

About the Company

London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013.
Build, own and operate their dedicated fibre optic network and install it directly into the home.
Deliver a super-fast connection at prices the national providers find hard to beat.
The only provider in London offering residential broadband speeds of up to 5Gbps.
Network covers 1.3 million properties in London.
Over 800,000 properties under wayleave agreement.
Working in partnership with more than 200 of London’s biggest landlords.
Connected 720 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.
An exciting scale up business where you can bring your ideas and knowledge.

Equal Opportunity

We are an Armed Forces friendly organisation.
We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.