Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead and scale all league operations across the United States, overseeing market performance, operational execution, and team development. This role is responsible for ensuring every market consistently delivers the athlete experience that defines the Brodie brand and building the systems, processes, and operational infrastructure needed to support rapid expansion.

Responsibilities

• Own all league operations across the United States, including game-night execution, scheduling, league administration, athlete experience, and venue operations
• Lead, develop, and performance manage a growing team of District Managers and League Managers across multiple markets
• Establish and maintain operational standards, playbooks, and systems that create a consistent athlete experience across all locations
• Own the financial performance of US operations, including budgeting, forecasting, cost management, and revenue optimization
• Build and oversee Brodie's referee and coach development program, including recruitment, onboarding, training, and performance standards
• Develop sustainable talent pipelines that support future market expansion and reduce reliance on external recruiting sources
• Lead athlete experience initiatives including drop-in programming, trial experiences, membership conversion programs, and community engagement initiatives
• Partner closely with Brand, Marketing, and Community teams to ensure operational excellence across all athlete-facing programs
• Monitor and analyze operational performance metrics, identifying opportunities for improvement and implementing scalable solutions
• Ensure operational readiness across all existing markets while preparing systems, staffing models, and processes for future expansion
• Partner with the growth team to support new market launches through workforce planning, operational setup, training, and execution
• Translate strategic priorities into actionable plans with clear timelines, ownership, and measurable outcomes
• Provide proactive communication and reporting to leadership regarding operational performance, opportunities, and challenges

Requirements

• Proven experience leading multi-location operations teams within a fast-paced, high-growth environment
• Demonstrated experience managing senior staff and developing high-performing operational teams
• Experience owning budgets, forecasting, and making data-driven operational decisions
• Strong track record of building systems, processes, and infrastructure that support organizational growth
• Demonstrated ability to leverage AI tools to improve productivity, decision-making, reporting, and operational effectiveness
• Exceptional organizational, project management, and execution skills
• Strong analytical mindset with the ability to use data to evaluate performance and drive business decisions
• Comfortable operating in an entrepreneurial environment with evolving priorities and significant ownership
• Excellent communication and stakeholder management skills
• Experience within retail, hospitality, fitness, franchise, events, or other multi-unit operating environments
• 5 days in office at our Toronto HQ

Skills

• AI tools
• Organizational skills
• Project management
• Execution skills
• Analytical mindset
• Data evaluation
• Business decision-making
• Communication skills
• Stakeholder management

Location

• Toronto, Ontario

Work Type

• Full-time
• Onsite

Experience Level

• Senior leadership

Salary/Compensations

• $125,000 to $175,000 CAD Annually

Benefits

• Comprehensive health and wellness plan
• Access to a yearly Brodie takeover of the Toronto Raptors court
• Significant growth and mentorship opportunities
• Professional development budget

About the Company

• 50,000 athletes. 20+ locations. Millions of views.
• Brodie League is more than a basketball league, it’s a community.
• As one of North America’s fastest-growing sports brands, Brodie is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community.
• Our mission is to make every league night the best night of the week for our athletes.

Equal Opportunity

• We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams.
• We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.