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About the Role

This role focuses on managing post-auction deal activity, ensuring successful transactions for buyers and sellers when reserve prices are not met or further negotiation is possible. The primary goals are to maximize conversion, profitability, and customer satisfaction while maintaining speed and operational excellence. Key responsibilities include proactive opportunity identification, effective negotiation, building long-term customer relationships, providing valuation expertise, and contributing market insights to the auctions team.

Responsibilities

Own post-auction negotiations, driving successful deals and maximizing conversion and profitability.
Achieve monthly targets for deal volume, margin, and fee discipline.
Progress opportunities quickly and proactively to ensure fast close times and minimize drop-off.
Build trusted relationships with buyers, sellers, collectors, and dealers across multiple markets.
Support international customers by delivering an excellent experience to English and French-speaking audiences.
Apply market knowledge to support vehicle valuations, reserve pricing discussions, and negotiation strategy.
Build and maintain a network of buyers and sellers to proactively connect customers with relevant vehicles.
Maintain high attention to detail across deal terms, documentation, communications, and CRM updates.
Collaborate with auctions, customer support, and commercial teams to improve conversion and customer experience.
Share customer feedback, pricing trends, and competitive intelligence to improve auction performance and strategy.

Requirements

Strong automotive knowledge, including classic and/or performance vehicles, market trends, and valuations.
Excellent negotiation skills with proven ability to influence outcomes while balancing customer experience and commercial performance.
Fluent English communication, both written and verbal.
Professional fluency in French is essential.
Experience building trust quickly with customers, clients, or stakeholders.
Strong business judgment with experience balancing revenue, profitability, and customer satisfaction.
Ability to work with urgency, prioritize effectively, and maintain momentum across multiple deals.
Consistently accurate and organised in fast-moving operational environments.
Experience managing pipelines, customer communication, and reporting within CRM or sales platforms.
Results-oriented mindset, motivated by measurable outcomes, accountability, and continuous improvement.

Skills

Automotive knowledge
Negotiation skills
English communication
French communication
Relationship-building
Commercial awareness
Bias toward action
Attention to detail
CRM systems
Results-oriented mindset
Additional language skills (advantageous)
Auction marketplace experience (advantageous)
Collector car network (advantageous)
Pricing and valuation expertise (advantageous)
Startup experience (advantageous)

Location

Remote

Work Type

Full-time
Remote

Experience Level

Relevant experience

Salary/Compensations

Competitive & benchmarked base salary + commission (uncapped)

Benefits

Generous stock options scheme
All the equipment you need to get the job done
Flexible working
Access to free counselling, therapy and mental health support via Spill
Professional development allowance
Life cover
Smart Health
Generous parental leave
33 days holiday (including bank holidays)
Ability to make your mark on a fast-growing start-up

About the Company

Car & Classic is one of the largest automotive marketplaces in the world, founded in 2005 and under new, VC-backed ownership since 2018.
The company is on an exciting double-digit growth journey to bring classic vehicle transactions online.
The culture focuses on enjoying the day-to-day, diversity, inclusion, and high performance.
It is a fully remote team using technology to connect enthusiasts with vehicles.
The company is looking for individuals passionate about shaping the future of classic motoring online.

Equal Opportunity

Car & Classic Limited is an equal-opportunity employer.
Equality, diversity and inclusion are integral parts of our culture.
The company is committed to ensuring diversity is a consistent focus.
All applicants are treated fairly and equally.
Candidates from all backgrounds are encouraged to apply.