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About the Role

As a Quantum Integration Engineer, you will ensure IQM quantum computers operate reliably across cloud, customer, and internal R&D environments. You will work hands-on with calibration, system stability, software updates, and incident resolution, collaborating closely with R&D teams as a system expert. Your work will translate real system behavior into structured feedback to improve future technology generations, ensuring our quantum computers are operational, stable, and scientifically usable.

Responsibilities

Operate and maintain IQM quantum computers across cloud and customer environments, ensuring high availability and stable performance
Plan and execute calibration and service activities aligned with customer and user needs
Perform on-site debugging and testing
Analyze system performance, identify deviations, and troubleshoot hardware and software issues affecting system behavior and stability
Contribute to L2 incident resolution and technical support for customer systems
Perform testing, debugging and calibration during customer system deliveries and commissioning
Act as a key interface between production systems and R&D, providing structured technical feedback to improve performance, usability, and reliability
Develop and refine service documentation, procedures, and laboratory best practices

Requirements

Master's degree in quantum physics, experimental physics, engineering, or a closely related field
Experience working with complex experimental or high-tech systems such as superconducting circuits, cryogenic setups, RF systems, or similar advanced hardware environments
Strong understanding of quantum computer architecture and calibration, as well as system level performance dependencies
Experience in troubleshooting hardware and software integration issues in research or production environments
Ability to analyze experimental data and identify root causes of performance deviations
Proficiency in Python or a similar programming language
Experience documenting procedures, experiments, and technical findings in a structured way
Ability to take ownership of tasks, manage multiple priorities, and collaborate effectively across R&D, engineering, and customer facing teams in various time zones
Commitment to reliability, safety, and continuous improvement
Excellent communication skills in English and Japanese, with the ability to explain complex technical topics to both technical and non-technical audiences
Willingness and ability to travel to customer premises as needed

Skills

Python
Quantum computer architecture
Calibration
System level performance dependencies
Troubleshooting hardware and software integration issues
Data analysis
Documentation
Collaboration
Communication

Location

Global

Work Type

Hybrid
Flexible hours

Experience Level

PhD is considered an advantage

Education Level

Master's degree in quantum physics, experimental physics, engineering, or a closely related field

Benefits

Hybrid setups
Flexible hours

About the Company

At IQM, we build world-leading quantum computers for the well-being of humankind, designing systems to tackle computational challenges beyond the practical limits of classical machines.
Our work sits at the edge of science and engineering, turning deep research into reliable, full-stack systems that drive discoveries in fields like medicine, energy, and technology.
We offer full-stack quantum computing, from quantum hardware to software layers.
We aim high and support sustainable performance with life outside work considered.
Expect to learn constantly in a collaborative environment with approachable leadership and a flat hierarchy.
We are big enough to matter and small enough to move fast, in a growth phase where top performers get noticed.
Our people build know-how for the entire quantum ecosystem, publishing papers, running hackathons, and shaping a market that's still being defined.