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About the Role

We are seeking a Senior Product Manager who is customer-obsessed, discovery-driven, and operates with an AI-native mindset. You will own the full product lifecycle for your product area, leveraging AI to accelerate discovery, reduce cycle time, and improve collaboration between product, design, and engineering. This role is ideal for individuals accustomed to fast-paced startup environments with parallel priorities and significant responsibility, who thrive under pressure and possess a strong drive to work hard, learn fast, and grow quickly.

Responsibilities

Lead continuous discovery through interviews, data analysis, and usability testing.
Build a deep understanding of customer needs, journeys, and pain points.
Translate insights into clear problems, opportunities, and hypotheses.
Conduct ongoing market research and benchmarking.
Analyze competitors, trends, and best practices.
Turn insights into strategic product decisions.
Use AI to accelerate research, PRDs, analysis, and prototyping.
Build or leverage pipelines for discovery, competitive intelligence, and insights.
Continuously improve the speed, quality, and efficiency of product work.
Define a roadmap aligned with business goals.
Prioritize based on impact, customer value, and effort.
Own delivery from idea to launch and iteration.
Work closely with Engineering, Design, and Data teams.
Create clear PRDs and requirements.
Reduce friction and shorten feedback loops across teams.
Define KPIs and track performance.
Run experiments and iterate based on data and feedback.

Requirements

Strong product management experience.
Proven track record in hands-on online and offline customer research and discovery.
Solid experience in market research and competitive analysis.
Hands-on use of AI tools to enhance product workflows.
Strong analytical, structured thinking, and communication skills.
Payment and Fintech experience is a plus.

Skills

AI-native product management
Customer research
Customer discovery
Market research
Competitive analysis
AI tools
Analytical thinking
Structured thinking
Communication

Location

Global

Work Type

Full-time

Experience Level

Senior

Benefits

Be part of a fast-moving, early-stage team building something global from the ground up.
Real ownership; shape product, strategy, and growth.
Work alongside sharp, motivated people who care about what they're building.
Direct impact on improving the customer experience in the restaurant space.

About the Company

Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions.
Guests pay in seconds by scanning a QR code with no app download required.
Qlub streamlines the entire payment process, making it faster and more convenient for diners and restaurants.
We help restaurants focus on delivering great hospitality by removing payment friction, increasing table turnover, improving operational efficiency, and boosting profitability.
Features include built-in analytics, instant tipping and reviews, and automated accounting.
We are a fast-scaling fintech startup backed by Mubadala, e&, Shorooq, and Mastercard.
We have raised $72M in total funding and have expanded globally, doubling headcount over the past year.