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About the Role
As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
Responsibilities
- Put the customer first by providing an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
- Utilize available tools to stay updated on the latest products and share that knowledge with customers.
- Contribute to smooth store operations through effective stock management and loss prevention.
- Ensure visual merchandising is maintained and the store is presented according to brand standards.
- Live and role model Country Road Group values, collaborating with the store team to deliver results.
Requirements
- A true passion for fashion with exceptional customer service skills.
- Proactive with good problem-solving skills.
- A natural optimism and helpful enthusiasm.
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
- Embodying the Country Road Group can-do attitude and demonstrating CRG’s passion for our brands and customer-obsessed culture.
Skills
- Customer service
- Product knowledge
- Stock management
- Loss prevention
- Visual merchandising
- Collaboration
- Problem-solving
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Benefits
- 40% employee discount across all Country Road Group Brands (Witchery, Trenery, Country Road, Politix and Mimco).
- Further offers and discounts available at Myer.
- Involvement in Corporate Social Responsibility program by supporting community partnerships.
About the Company
- Trenery is designed for women and men who appreciate simple, sophisticated collections that are modern in approach and timeless in style.
- Trenery pieces are designed in Melbourne, serving as wardrobe staples grounded in considered design, traditional craftsmanship, and premium fabrications sourced globally.
- Trenery is part of Country Road Group, a design-led portfolio of premium brands providing for a modern lifestyle.