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About the Role

To provide clinical support services as needed and within appropriate scope of practice by assisting providers and performing clinical duties and patient education in the assigned clinical area. This work is carried out in support of the mission and goals of Ryan Health.

Responsibilities

• Under the supervision of the Clinical Supervisor or Clinical Manager, screen, interview, counsel and discharge patients.
• Document all clinical observations, findings, and services provided in the patient’s electronic health record (eCW).
• Report all abnormal observations and findings to the appropriate medical provider in a timely manner.
• Obtain and document all vital signs including height, weight, blood pressure, temperature, respiration, pulse, pain assessment, body mass index (BMI), and last menstrual period (LMP).
• Assist patients in completing assessment forms including, but not limited to, Consents, Depression (PHQ), Functional Assessment and Patient Education Tool, as per Center protocols.
• Administer and appropriately document the following tests/procedures/treatments as ordered by providers: EKGs, Waived Testing, and Phlebotomy, according to Center protocol.
• Assessments in other clinical areas may include: bone density and audio/visual screening.
• Assist with examinations and procedures (i.e. colposcopy, pelvic exam, urinary catheterization, endometrial biopsies, LEEP, IUD insertions, etc), as needed and as per nursing standards and Center protocols.
• Demonstrate proper use of assisted devices including walkers, canes and crutches; escorting patients when necessary.
• Responsible for retrieving appropriate laboratory, diagnostic and radiology reports as requested.
• Responsible for providing patients with appropriate containers and verbal and/or written instructions regarding the collection of laboratory specimens such as spectrum, urine and stool, either in the Center or at home, and the subsequent delivery of same: label laboratory cultures and submit to the laboratory in a daily basis.
• Assist in transporting paperwork, specimens and materials to and from areas when appropriate.
• Review Telephone Encounter (eCW) daily for follow-up procedures for Labs and send Urgent Lab Recall and Missed Appointment letters, as required.
• Responsible for notifying Clinical Unit Coordinator of supply shortages in a timely manner.
• Immediately inform supervisor about any equipment malfunctioning.
• Responsible for cleaning, disinfecting, sterilization and maintaining clinical equipment and medical instruments as per protocol.
• Responsible for preparing and organizing the supplies in the examination rooms.
• Maintain refrigerator, freezer and ambient room temperature logs and waived test logs in a daily basis.
• Perform Medical Assistant duties in accordance with the current Joint Commission’s Nation Patient Safety Goals.
• Perform Medical Assistant duties when assigned to other clinical areas.
• Communicate with clinical, clerical, and managerial staff to provide continuity of patient care.
• Practice accepted infection control measures in accordance with OSHA Blood Bone Pathogens Standards, and Center policies and procedures.
• Attend health center and network meetings, as required and assigned.
• Report any unusual occurrences or problems in a timely manner to Unit Manager.
• Other duties and/or projects as assigned.

Requirements

• Pediatric and Adult Medicine experience.
• Strong phlebotomy skills with pediatric and adult medicine patient population.
• Strong organizational skills and ability to think clearly and to work in a busy clinic.
• Strong communication and interpersonal skills.
• Strong skills in a Microsoft environment: MS Outlook, Word and Excel.
• Completion of a Medical Assistant Program.
• High school diploma or GED.
• CPR (basic life support)
• Infection Control certificate
• 1-2 years of clinical experience working as a Medical Assistant.
• 1-2 years of experience in ambulatory setting (emergency room, clinic or health center).
• Working experience with electronic medical records software.
• Bilingual English/Spanish or other language
• Professional, courteous and respectful attitude in dealing with patients.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served (if applicable).
• Commits to exceeding expectations of the patient.
• Works well with others.
• Contributes input to improve outcomes.
• Asks others for opinions and feedback; provides feedback in a tactful respectful way.
• 90 actual workdays probationary period.

Skills

• Phlebotomy
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Electronic medical records software

Location

• West 97th Street - New York, NY 10025

Work Type

• Full Time

Experience Level

• Experienced
• 1-2 years of clinical experience working as a Medical Assistant
• 1-2 years of experience in ambulatory setting (emergency room, clinic or health center)

Education Level

• Certificate
• Completion of a Medical Assistant Program
• High school diploma or GED

Salary/Compensations

• $27.07 - $30.63 Hourly

About the Company

• Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.

Equal Opportunity

• Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.