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About the Role
R/GA is seeking a hybrid Midweight Content Designer to write confidently and compellingly within clients' digital ecosystems. This full-time role reports to our Creative Director, Verbal Design. Content designers solve briefs and contribute work with a high level of craft.
Responsibilities
- Support content design across key client digital initiatives, writing, editing, and optimising website content, landing pages, product and service content, EDMs, and editorial content.
- Use AI-assisted workflows to create and update content and maintain brand consistency.
- Turn complex information into clear, accessible and useful content that helps customers understand, choose and act.
- Work collaboratively in agile, multidisciplinary teams across UX, brand, product, engineering and client stakeholders.
- Contribute to presentations and explain content decisions clearly, to internal teams and clients, grounding recommendations in customer insight, UX principles and brand guidelines.
- Contribute to brand / verbal identity work streams when opportunities arise.
Requirements
- Experience as a content designer, comfortable with digital journeys and UX/content design, seeking to embed into the client's team.
- Possesses an analytical mindset applicable to the early stages of a brief.
- Demonstrates an eagerness to keep learning and building.
- Demonstrates the potential to own work, think strategically and systematically about language, improve collaboration and communication skills, and support the wider team as needed.
- Has learning agility and is able to work proactively and collaboratively with other teams to shape work.
- Experience writing for websites or digital products and a good understanding of UX writing/content design.
- Understands accessibility, SEO, and content hierarchy, with the ability to use insights, data, or guidelines to inform copy.
- Displays a desirable interest in brand/verbal design.
- Adept at using AI tools, Figma, and Google Workspace to create and present work.
Skills
- Content design
- Writing
- Editing
- Optimising website content
- UX/content design
- AI-assisted workflows
- Brand consistency
- Customer-centred content
- Brand and verbal design
- Tone of voice definition
- Messaging
- Brand storytelling
- Accessibility
- SEO
- Content hierarchy
- AI tools
- Figma
- Google Workspace
Location
- Sydney
- Melbourne
Work Type
- Hybrid
- Full-time
Experience Level
- Midweight
About the Company
- R/GA is a global company that builds the future for brands.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability or any other status. If you have any requests or requirements to support you throughout any interview process, please let us know.