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About the Role

Join the Ericsson team to contribute to a culture of integrity, innovation, and inclusiveness. We are seeking an Executive Assistant to provide high-level administrative support and strategic guidance for our management and unit leadership teams. In this pivotal role, you will spearhead the coordination of activities within various projects, acting as a trusted advisor and representative for your unit. In addition to overseeing authorization of orders and invoices, you will provide strategic insights and recommendations aimed at enhancing operational efficiency and effectiveness. Upholding our Code of Business Ethics with rigor, you will address any concerns of bribery or corruption with diligence and integrity. This role offers a unique opportunity to elevate your administrative skills to a strategic level, driving organizational excellence and underpinning the core functions of the business with strategic acumen.

Responsibilities

Provide comprehensive administrative support and guidance, integrating strategic thinking into day-to-day activities, including calendar management and decision-making processes.
Prioritize and manage inquiries and requests, proactively troubleshooting conflicts, and providing strategic recommendations to optimize engagements.
Nurture strong relationships with customers, coordinating communications, and ensuring exceptional service to enhance client satisfaction and loyalty.
Utilize exceptional organizational skills to oversee and support scheduling, call management, and decision-making processes, aligning them with the strategic goals of the organization.
Efficiently prioritize and manage multiple tasks and deadlines, demonstrating foresight in anticipating needs and proactively addressing challenges to support objectives.
Manage travel arrangements and associated planning, ensuring alignment with strategic objectives and optimizing executive time and resources.
Lead the preparation, execution, and follow-up of staff meetings, all-employee meetings, special events, training sessions, and workshops, contributing strategic insights and ensuring alignment with organizational objectives.
Provide strategic support in the utilization of Ericsson’s current administrative tools and processes.
Drive continuous improvement to administrative processes with a focus on streamlined operations to enhance organizational effectiveness.
Collaborate, network, and communicate effectively with other assistants within and outside the organization, fostering synergies and sharing best practices.
Drive improvement and implementation of administrative processes, leveraging your strategic acumen to streamline operations and enhance organizational effectiveness.

Requirements

Minimum of 6 years of experience as an Administrative Assistant, including at least 2 years of experience supporting the Executive Assistant level or performing Chief of Staff responsibilities.
Advanced proficiency in the Microsoft Office Suite, with a demonstrated ability to leverage technology to enhance administrative processes.
Extensive experience in arranging complex schedules, managing time and logistics across multiple time zones, with a global perspective and understanding.
Self-driven professionals with the ability to thrive in ambiguous situations, independently driving activities with minimal supervision while maintaining a strategic focus.
Exceptional problem-solving skills, with a keen eye for structure and execution, driving results in a dynamic and fast-paced environment.
High integrity, strong work ethic, and the ability to maintain confidentiality while dealing with diverse groups of stakeholders, including senior executives, staff, customers, and community leaders.
Excellent communication skills and executive presence, with the ability to articulate complex ideas clearly and concisely to diverse audiences.
Ability to excel in a large, international corporate environment, navigating complex organizational structures and driving collaboration across diverse teams and geographies.
Flexibility to communicate and complete tasks during non-traditional working hours on a limited basis, demonstrating a commitment to supporting organizational goals and objectives.

Skills

Microsoft Office Suite
Scheduling
Time management
Logistics management
Problem-solving
Communication
Collaboration

Location

Toronto, Canada

Work Type

Full-time

Experience Level

6+ years of experience
2+ years supporting Executive Assistant level or Chief of Staff responsibilities

Education Level

Bachelor’s degree in human resources or related discipline or equivalent experience

Salary/Compensations

Ontario: $69,000 - $90,500
Annual bonus opportunity

Benefits

Choice of 3 medical and dental plan options
Core level health coverage paid fully by Ericsson
Automatic 2% company contribution to Pension Plan
50% match of employee's contribution to RRSP, up to 8% of employee's contribution (maximum of 4% match)
Basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay
Short-term disability coverage
Optional participation in Ericsson’s Stock Purchase Plan
18 days of accrued vacation
3 personal days
10 holidays
1 volunteer day
Sick days
Up to 10 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Wellness account
Recognition programs

About the Company

Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
Ericsson is proud to be an Equal Opportunity employer.

Equal Opportunity

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity employer.