Delivery Lead, Outbound Communications at IAG AUS | Sydney, New South Wales | Rezi

Delivery Lead, Outbound Communications at IAG AUS

Delivery Lead, Outbound Communications

IAG AUS · Sydney, New South Wales

1 months ago

Delivery Lead, Outbound Communications

IAG AUS · Sydney, New South Wales

2 months ago
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About the Role

IAG is seeking a dynamic Agile Delivery Lead to drive business and technology strategies, leading a high-performing team. This role champions Agile ways of working, partnering with stakeholders to deliver impactful, technology-enabled outcomes and foster a culture of innovation and continuous improvement.

Responsibilities

  • Lead teams to deliver continuous, high-quality outcomes with a strong focus on customer value and efficient workflow.
  • Coach teams in Agile practices to improve maturity, resilience, and overall performance.
  • Manage people responsibilities, including development, performance, and day-to-day leadership.
  • Ensure transparency by providing visibility of delivery progress to key milestones and maintain delivery flight plans.
  • Remove roadblocks using technical and functional expertise, while identifying and escalating delivery risks.
  • Coordinate dependencies across teams and support planning with accurate estimates and resource inputs.
  • Build high-performing teams by fostering continuous improvement, supporting decision-making, and minimizing distractions.
  • Collaborate with product owners and stakeholders to align delivery with strategy.
  • Collaborate with Iteration managers to plan delivery, manage demand, capacity and resourcing.
  • Contribute to quarterly planning processes.
  • Ensure platform reliability and performance through adherence to engineering standards and release governance.

Requirements

  • Strong involvement in Agile communities including delivery expertise via the practical application of Agile principles.
  • Strong experience collaborating with partners and suppliers.
  • Skilled in workforce planning, budgeting, forecasting, and managing multiple teams under tight deadlines.
  • Excellent communication, facilitation, relationship-building, and negotiation abilities.
  • Proven people leadership with experience building high-performing, collaborative teams and mentoring Agile practices.
  • Deep understanding of enterprise software development lifecycle, with the ability to apply it in Agile environments.
  • A continuous improvement mindset using data to drive and demonstrate efficiency gains.
  • Relevant qualifications and certifications (e.g., Scrum Master/Project Manager/Scaled Agile) with at least 5 years’ hands-on experience in a Delivery and People Leadership role.

Skills

  • Agile
  • Delivery
  • People Leadership
  • Communication
  • Facilitation
  • Relationship-building
  • Negotiation
  • Workforce planning
  • Budgeting
  • Forecasting
  • Scrum Master
  • Project Management
  • Scaled Agile

Location

  • Naarm (Melbourne)
  • Gadigal Country (Sydney)
  • Tamaki Makaurau (Auckland)

Work Type

  • Permanent
  • Hybrid

Experience Level

  • At least 5 years’ hands-on experience in a Delivery and People Leadership role

Education Level

  • Relevant qualifications and certifications (e.g., Scrum Master/Project Manager/Scaled Agile)

Benefits

  • Boosted superannuation with 13% as standard.
  • 20 days annual leave + 5 days MyLeave.
  • Hybrid and flexible working options.
  • Up to 50% off personal insurance, including home and motor insurance.
  • Partner discounts on private health insurance, tech & appliances, and many more.
  • Industry-leading 20 weeks paid parental leave.
  • Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

About the Company

  • IAG is the largest general insurance group in Australia and New Zealand.
  • Our family of brands helps everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
  • As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.
  • We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.
  • We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.