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About the Role

The Service Excellence (SE) team owns the tools and infrastructure that help engineers at The Trade Desk understand and operate production systems. The Monitoring & Observability (MOT) taskforce focuses on the observability systems. The team is responsible for the observability platform — metrics, logs, traces, alerting, and dashboards — used across TTD engineering.

Responsibilities

• Build and operate the metrics platform that ingests, stores, and serves time-series data for every engineering team at TTD.
• Help engineers find the needle in the haystack with OTel pipelines, trace sampling, and Honeycomb.
• Build the systems that give engineers better signal and less noise — smarter routing, better grouping, tighter feedback loops between alerts and the teams that own them.

Requirements

• Curiosity about how production systems work — some exposure to deploying, operating, or debugging real services.
• Willingness to work across the stack — the role touches distributed systems, Kubernetes, observability pipelines, and web-based tooling, and you'll pick up what you don't know yet.
• Familiarity with observability concepts: logging, alerting, on-call workflows.
• A debugging mindset — you're the kind of person who likes figuring out why something broke.
• Clear communication — the team works closely with engineers across the company, and you'll explain what you're doing and ask for help when you need it.

Skills

• Experience with observability tools and infrastructure
• Experience with Kubernetes
• Experience with Agentic engineering

Location

• global

Work Type

• full-time

Experience Level

• learn quickly
• innovate

About the Company

• The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices.
• Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
• Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.
• The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
• The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale.
• When you work here, your impact is worldwide.
• We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another.
• If you’re driven to solve meaningful challenges, we’d love to meet you.

Equal Opportunity

• As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
• Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
• When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions.
• Any information you share will be handled confidentially and will not impact our hiring decisions.