Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Facilities Coordinator (FC) will be part of the Enterprise Workplace Strategy team, overseeing the Service Desk and Mail Room in Shinagawa HQ and Osaka. This role also remotely provides facility services to other offices in Tokyo and Kanagawa. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment, with a strong customer service orientation, proactive problem-solving approach, great hospitality, vendor management skills, and flexibility.

Responsibilities

Supervise and support the EWS Service Desk team.
Provide administrative support including invoice processing, SAP, invoice plan/limit, PO requisitions, payment due date management, stationery and business card ordering.
Manage daily office inspection, coffee machine/tea dispenser, and receptionist services.
Oversee security management, including security badge and building card management.
Cover the Mail Room during lunch breaks as needed.
Deliver concierge services with local expertise and insider knowledge.
Manage transportation requests from visitors and employees.
Process vendor invoices through Work Order Management (Corrigo).
Conduct cleaning inspections.
Manage office assets.
Receive and process incoming work order requests.
Attend facilities projects, including after-hours and weekend work.
Serve as the point of contact for facilities-related inquiries and requests.
Handle corporate seal requests in alignment with the Client and Building Security Centre.
Support the Facilities Manager (FM) with assigned tasks and act as a backup in their absence.
Support local EWS stakeholders on IFM-related follow-ups.

Requirements

3-years’ experience in GA and/or Facilities Management.
Diploma/degree from an accredited institute.

Skills

Proficiency with Microsoft Word, Excel, and PowerPoint.
Ability to prioritize tasks effectively.
Time management skills.
Ability to meet tight schedules and deliver high-quality work.
Good command of communication in both Japanese and English.
Good personality with a balance of professionalism and friendliness.

Location

On-site – Tokyo, Japan

Work Type

On-site

Experience Level

3-years’ experience

Education Level

Diploma/degree

About the Company

JLL empowers employees to shape a brighter way forward by combining world-class services, advisory, and technology for clients.
JLL is committed to hiring and empowering talented people to thrive, grow meaningful careers, and find a place where they belong.
JLL is a leading global provider of real estate and investment management services.
JLL is a Fortune 500® company with operations in over 80 countries.
JLL's purpose is to shape the future of real estate for a better world.
JLL helps clients, people, and communities SEE A BRIGHTER WAYSM.
JLL (Jones Lang LaSalle Incorporated) has been helping clients buy, build, occupy, manage, and invest in commercial properties for over 200 years.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.