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About the Role

This role focuses on welcoming new members and guiding them through the start of their fitness journey by building genuine, trust-based relationships, actively listening to their goals, and recommending personalized solutions for their fitness success. Success requires a passion for fitness combined with strong interpersonal skills to create a positive, motivating, and results-driven member experience.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns, and connect them with appropriate resources.
• Maintain a clean, well-maintained, and safe gym environment for members and guests.
• Deliver an outstanding sales and service experience, ensuring a welcoming, informative, and inclusive visit to inspire members to pursue their fitness goals.
• Support an exceptional new member onboarding experience, providing a friendly greeting and prompt attention to their needs.

Requirements

• Demonstrate authenticity, sincerity, and open-mindedness with integrity.
• Self-motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals with a positive, can-do attitude.
• Embrace challenges and view setbacks as learning opportunities.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Skills

• Interpersonal skills
• Sales
• Customer service
• Communication

Location

• Nationwide

Work Type

• Full-time

Experience Level

• 1 year of experience in retail or fitness sales

Salary/Compensations

• Eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans.

Benefits

• Paid time off
• Medical and dental coverage
• 401k with match for qualifying positions
• Free gym membership
• Discounts on products and personal training
• Access to Employee Resource Groups for community events

About the Company

• For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by its mission to help the community live healthier and happier through the transformative power of fitness.
• With clubs nationwide, they create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools.
• They support members' total well-being through coaching, connection, and community.