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About the Role
We are seeking a reliable and compassionate Intake Coordinator to be the first point of contact for families, guiding them through the intake process for ABA therapy services.
Responsibilities
- Contact families referred to our services via phone, text, or email.
- Explain ABA therapy and offered services.
- Gather essential client information, including insurance, diagnosis, date of birth, and address.
- Input data accurately into the system and update intake logs.
- Follow up with families to complete the intake process.
- Collaborate with office staff and the clinical team on case status.
- Maintain confidentiality and handle sensitive information professionally.
Requirements
- Fluent in English.
- Spanish language proficiency is preferred.
- Excellent communication skills with a friendly, patient, and professional phone manner.
- Organized and detail-oriented.
- Ability to multitask and follow up consistently.
- Comfortable with basic computer tasks, including Google Sheets, email, and CRM/intake systems.
- Ability to commute to Melville, NY 11747 is preferred.
Skills
- Communication
- Organization
- Detail-oriented
- Multitasking
- Follow-up
- Computer proficiency
- Customer service
Location
- Melville, NY 11747
Work Type
- In person
Experience Level
- 1 year of Clinical Intake experience required.
Benefits
- 401(k) matching
- Health insurance
- Paid time off
About the Company
- This role supports a growing client base providing ABA therapy services.