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About the Role

As a Case Coordinator at LTE Care Plus, you will be instrumental in ensuring children receive quality ABA therapy by efficiently matching therapists with clients, managing schedules, and optimizing service hours. This role is ideal for individuals who excel at organization, problem-solving, and possess strong communication skills, with a direct impact on improving a child's life.

Responsibilities

• Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs.
• Build and maintain weekly schedules for therapists and clients.
• Partner with BCBAs and families to ensure every client's service hours are fulfilled.
• Monitor therapist availability and caseload capacity.
• Adjust schedules promptly in response to cancellations, time-off requests, or other changes.
• Track authorization hours and ensure they are utilized before expiration.
• Communicate clearly and professionally with staff and families to resolve scheduling issues.
• Maintain accurate data in scheduling and case management systems.
• Support the intake team with client onboarding as needed.

Requirements

• High school diploma or equivalent.
• 1+ years of administrative, scheduling, or coordination experience.
• Strong communication and organizational skills.
• Ability to thrive in a fast-paced environment with frequent changes.
• Sharp attention to detail.
• Tech-savvy with the ability to learn scheduling systems and use spreadsheets.
• Spanish speaking ability.

Skills

• Administrative
• Scheduling
• Coordination
• Communication
• Organization
• Attention to detail
• Tech-savvy
• Spreadsheet proficiency
• Spanish language proficiency

Location

• Melville, NY

Work Type

• Full-time
• In person

Experience Level

• 1+ years of experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $24-$26 per hour

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Referral program

About the Company

• LTE Care Plus is dedicated to providing quality ABA therapy to children.
• Our mission is to bring quality care to children who need it most.