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About the Role

We are looking for creative new ways to delight on every call, find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We are all about teamwork, customer connections and most importantly, having fun while we do it. This is a full-time, zero-commission, outbound, work-from-home position.

Responsibilities

• Find new child sponsors
• Welcome new donors
• Renew event participants
• Invite donors to give monthly
• Call existing supporters to raise funds for important causes

Requirements

• Full-time hours, 40 hours a week
• A minimum of 2 years’ customer service and call center experience
• Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• Technically savvy and self-reliant
• Love talking to people and are a great communicator
• A professional work from home office space
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• A USB headset and webcam
• A newer-version Windows PC or laptop computer (Apple or Mac are not supported)

Skills

• Customer service
• Call center experience
• Communication

Location

• Work from Home

Work Type

• Full-time
• Outbound
• Work-from-home

Experience Level

• Minimum of 2 years’ customer service and call center experience

Salary/Compensations

• $20.00 - $24.00 hourly w bonuses

Benefits

• 100% paid training
• Health benefits (at 3 months)
• Training opportunities, lunch-and-learns, workshops
• Team culture and activities, ice breakers, community event
• Permanent, full-time employment with consistent hours and growth opportunities

About the Company

• We provide a warm and friendly voice to the largest and most respected charities in Canada.
• We are a Canadian agency on a mission to inspire fundraising.
• Our team is passionate, engaged and extremely effective.
• We call existing supporters to raise funds for important causes around the globe.
• We are a performance team and results matter.

Equal Opportunity

• We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.
• Inspire is committed to Employment Equity and Diversity.
• We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.