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About the Role

Five Below is a leading growth retailer offering trend-right, extreme value, high-quality products. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme-value items priced beyond $5, Five Below makes it easy to say YES! to the newest, coolest stuff across awesome Five Below worlds: Candy, Style, Party, Room, Create, Tech, Sports, and New & Now.

Responsibilities

Ensures all crew members are Wowing the Customer through personal contact with customers.
Trains the crew on the B.E.S.T. customer service experience, ensuring a fast and friendly checkout.
Oversees daily store associate activities, ensuring effective performance and excellent customer service.
Assists with receiving, unpacking, and organizing new stock for efficient sales floor placement.
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and urgent issues.
Manages opening or closing procedures, including securing cash, locking doors, setting alarms, and ensuring readiness for daily operations.
Supports onboarding and ongoing training of associates on store policies, product knowledge, and operational procedures.
Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service.
Partners with store leadership on merchandising procedures and World Recovery.
Performs store maintenance, including garbage removal, cleaning, and stock room organization.
Additional responsibilities determined by the Store Manager based on store needs.

Requirements

High School Graduate or equivalent.
Excellent verbal and written communication skills.
Ability to multi-task.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts and travel.
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Must be able to remain in a stationary, upright position for 80% of the time.

Skills

Customer service
Staff management
Merchandising
Sales
Operations management

Location

46 states

Work Type

Hourly
Full-time

Experience Level

Minimum 1 year of management experience

Education Level

High School Graduate or equivalent
College experience preferred

Salary/Compensations

Starting At: $12.50

Benefits

Health coverage
Financial wellness
Personal wellness

About the Company

Five Below is a leading growth retailer offering trend-right, extreme value, high-quality products loved by the kid and the kid in all of us.
Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has over 1,900 stores in 46 states.

Equal Opportunity

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.