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About the Role

The CQA Observer provides on-site observation of roofing, paving, and building envelope projects to ensure compliance with contract specifications, manufacturer guidelines, and Mantis quality standards. This role supports the delivery of high-quality facility assessments and project oversight across service lines.

Responsibilities

• Observe and document contractor performance for compliance
• Verify material storage, installation methods, and deck conditions
• Confirm nightly watertight conditions and final system integrity
• Participate in punch list reviews and warranty inspections
• Adhere to Mantis safety policies and procedures at all times
• Wear and maintain required PPE for jobsite conditions
• Complete job hazard analysis (JHA) forms and participate in safety briefings
• Report incidents or unsafe conditions immediately
• Create detailed daily observation reports with photographic evidence
• Use tablets and software tools to record and upload data
• Communicate clearly with PMs, contractors, and team members
• Read and understand project plans, specs, and submittals

Requirements

• Current RRO Certification REQUIRED for this role
• 5+ years in construction, roofing, or facility assessment roles
• Previous CQA or project inspection experience
• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Proficiency with Microsoft Office and tablet-based field tools
• Ability to read and interpret construction documents
• Physically able to climb ladders/scaffolding and lift 50 lbs
• Detail-oriented with strong documentation skills
• Clean and professional verbal/written communication
• Effective time management and adaptability on fast-paced projects
• Collaborative, service-oriented mindset
• High integrity and commitment to jobsite safety
• Regular outdoor work with exposure to varied weather conditions
• Frequent walking, standing, climbing, and use of ladders
• Work on active construction sites and facility rooftops
• Travel required, including some overnight travel (up to 90%)
• May require extended hours based on project needs
• Live within one hour of a major airport
• Enjoy learning and or have experience in the facility management, construction, roofing, or the architectural engineering industry
• Great at quality assurance observation with a keen eye for identifying roof installation quality

Skills

• Commercial roofing industry knowledge
• RRO or RRC certification(s)
• Quality assurance observation
• Roof installation quality identification
• Microsoft Office proficiency
• Tablet-based field tools proficiency
• Reading and interpreting construction documents
• Documentation skills
• Verbal communication
• Written communication
• Time management
• Adaptability
• Collaboration
• Service-oriented mindset
• Jobsite safety commitment

Location

• Remote

Work Type

• Onsite
• Full-time

Experience Level

• 5+ years

Education Level

• High school diploma or equivalent
• RRO Certification
• RRC Certification

Salary/Compensations

• $50 - $60 an hour
• $30-$42 an hour (depending on experience/certifications), plus Per Diem

Benefits

• Medical
• Dental
• Vision
• FSA
• HSA
• 401k Matching
• Paid Vacation
• Paid Sick
• Paid Holidays
• Paid Parental Leave
• Paid Short Term & Long Term Disability
• Tuition Reimbursement

About the Company

• Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint.
• We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.
• The opportunity to learn cutting-edge technology skills.
• Our employees are using patented, cutting-edge assessment and information management tools to provide strategic planning and program management to large multi-facility building owners.
• High-profile clients who appreciate what we do.
• We serve a variety of clients in government, education, industrial, food processing, transportation, financial, retail, and hospitality sectors.
• Our typical customer has over 2 million square feet of roofs under management, with many being significantly larger.
• Cooperative teams that emphasize mutual respect and safety.
• We are very committed to and protective of this environment.
• Professional development opportunities.
• We believe in fostering personal and professional growth.
• A friendly and enjoyable working environment.
• We get along extremely well with one another and with our clients.
• Hard-working colleagues.
• We’re passionate about solving problems and delivering value to our clients.
• Attractive compensation packages - with exceptional employee benefits.

Equal Opportunity

• Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.