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About the Role

The Operations Manager is a key member of the store leadership team, responsible for ALO’s operational strategy within the store. This role focuses on inventory management, labor planning, and scheduling to ensure efficient and effective store operations, with the primary goal of keeping the store customer-ready at all times. Duties involve constant movement throughout the store, including the sales floor and back of house, and performing various tasks to maintain a clean, safe, inviting, and efficient environment.

Responsibilities

Oversee and support the execution of key operational processes.
Investigate and identify root causes of inventory accuracy issues, escalating process or system gaps.
Champion strong operational standards for the sales floor by leveraging business performance data.
Support sell-through management by ensuring accurate inventory counts and coordinating labor for efficient product deliveries.
Support a safe work environment and efficient operation.
Represent the business in meetings and on conference calls.
Review, monitor, and manage the budget, reporting, and other business data, including metrics and informing planning processes.
Plan future workflow business needs to protect optimal performance.
Ensure the Operations team embodies ALO's mission and guiding principles.
Lead the Operations team through accountability, coaching, talent development, and effective communication.
Establish internal and external pipelines through succession planning and recruitment strategy.
Write effective schedules that prioritize business strategy.
Oversee the execution of Flow experience deliverables while protecting operational efficiency.
Collaborate and implement the General/Store Manager’s vision and work cross-functionally with business partners.
Demonstrate an ability to navigate the organization balancing business needs and brand culture.

Requirements

3-5 years of retail or related industry leadership experience.
Working knowledge of MS Office (Word, Excel and Outlook).
Extraordinary interpersonal and communication skills, both verbal and written.
Agile with the ability to handle multiple tasks in a changing environment.
Independent work ethic, time management skills, and personal accountability.
Aligns with and embodies ALO’s Guiding Principles.
Requires constant movement in and around all areas of store.
Ability to lift, push, carry or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
Ability to stand and move for an entire shift.
Open availability and expectation to work variable shifts including peak days and weekends.
Expectation to work during the company’s Blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January).

Skills

Inventory management
Labor planning
Scheduling
MS Office (Word, Excel, Outlook)
Interpersonal skills
Communication skills (verbal and written)
Agility
Time management
Accountability
Coaching
Talent development
Succession planning
Recruitment strategy

Location

Onsite

Work Type

Full-Time

Experience Level

Leadership experience

Salary/Compensations

$60,000-$76,000/ year

Benefits

Generous employee discount for ALO
Free membership to ALO Wellness Club
Access to hundreds of streaming fitness and yoga classes
Competitive medical, dental and vision plan options
Free virtual access to mental health providers
New parent support for employees and dependents (Full-Time Employees)
401K with company matching (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries (select cities)
Commuter benefits

About the Company

Mindful movement is at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Equal Opportunity

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.