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About the Role

We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. We are seeking challengers ready to shape the future with us in a visionary and collaborative environment.

Responsibilities

• Provide remote and on-site support for hardware and software issues on Raith Nanofabrication systems.
• Perform instrument installations, qualifications, updates, upgrades, maintenance, and repairs.
• Utilize technical expertise to gather and interpret system data to solve complex equipment issues quickly and effectively.
• Become an expert in operating and supporting Raith systems through comprehensive training.
• Provide feedback for Continuous Improvement on systems and procedures.
• Communicate with colleagues and customers at a professional and proactive level.
• Advance career by becoming an expert in supporting multiple Raith product lines and providing escalation support.

Requirements

• Associates or bachelors degree in an Engineering or science-related field.
• 2 to 5 years practical engineering experience.
• Exceptional team working and communication skills.
• Solution driven and customer oriented.
• Outstanding independent problem-solving skills using root cause analysis methods.
• Experience in servicing precision equipment (installation, maintenance, troubleshooting and repairs).
• Proficiency with electronic test equipment and hands-on mechanical experience with semiconductor instrumentation.
• Ability to travel locally and occasionally to other locations in the Americas and Europe.

Skills

• Mechanical Engineering
• Electrical Engineering
• Ultra-high vacuum systems
• High voltage supplies
• Robotics
• Electromechanical systems
• Precision stages
• SEM/FIB/TEM instruments

Location

• Washington DC (commutable distance)
• Americas
• DC/MD/VA region

Work Type

• Remote
• On-site
• Local travel

Experience Level

• 2 to 5 years

Education Level

• Associates degree
• Bachelors degree

About the Company

• World-leading high-tech company developing maskless nanofabrication systems and characterization solutions.
• Dynamic environment at the forefront of tomorrow’s technological advances on a global scale.
• 450-strong team.