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About the Role

The Canadian Cancer Society (CCS) is seeking a Cloud Solutions Analyst to provide operational support, planning, and engineering for its Microsoft 365 and Azure cloud environments. This role will support and enhance cloud-based collaboration, automation, and AI-driven solutions using Microsoft 365, Azure, Power Platform, and Copilot technologies. The analyst will contribute to continuous improvement through automation, low-code solutions, and responsible adoption of AI tools to enhance efficiency, reliability, and user experience, directly supporting meaningful outcomes.

Responsibilities

Administer Azure cloud services and infrastructure, including identity, access, and security controls.
Develop, implement, and support organizational Microsoft Teams and SharePoint team sites.
Configure and support selected SaaS platforms, including tenant configuration, integrations, access controls, and ongoing operational support.
Design, build, and maintain workflow automations using tools such as Power Automate to streamline business processes and reduce manual effort.
Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook, and third-party systems.
Build and enhance Power Apps (Canvas and basic Model Driven) solutions for internal teams.
Apply best practices for automation governance, error handling, documentation, and performance optimization.
Assist with testing, deployment, and lifecycle management of automation solutions.
Support adoption of Microsoft Copilot across Microsoft 365 applications.
Assist in creating, configuring, and maintaining Copilot Studio agents, including knowledge source configuration, topic design and conversation flows, basic integrations and troubleshooting.
Demonstrate basic AI and Agentic AI knowledge, including promoting best practices, responsible AI principles, data privacy and security considerations.
Collaborate with stakeholders to identify safe and valuable AI use cases.
Support documentation and user guidance for Copilot and AI-enabled tools.
Provide technical support for Microsoft core business applications and cloud services.
Analyze and resolve user issues related to SharePoint Online, OneDrive, Exchange Online, Microsoft Teams, Microsoft Forms, Power Apps, Power Automate, Power BI, Microsoft Dynamics, and other Microsoft services.
Resolve assigned incidents, service requests, and change requests; act as an escalation point for complex Microsoft 365 issues.
Proactively monitor systems, identify issues, and troubleshoot in a timely manner.
Adhere to technical standards, policies, best practices, and organizational change management processes.
Identify technology enhancements that improve system reliability, security, and user experience.
Create and maintain clear, concise technical and end user documentation for automation, AI, and cloud solutions.
Provide advice, knowledge sharing, and informal training to peers on Microsoft 365, Power Platform, and Copilot tools.
Contribute to cloud, automation, and AI-related projects as part of the broader Digital Strategy and Technology business unit.
Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity.
Other duties as assigned.

Requirements

Bachelor's degree in an area of specialty or equal certifications.
Minimum 3 years of hands-on experience with Microsoft 365 (SharePoint, OneDrive, Teams, Exchange Online).
Strong hands-on experience with Power Platform (Power Automate, Power Apps, Power BI).
Strong hands-on experience with Azure services and Active Directory / Entra ID.
Strong hands-on experience with Cloud environment and SaaS platform administration.
Strong hands-on experience with PowerShell (basic to intermediate).
Experience with Microsoft Copilot and Copilot Studio, including basic agent creation.
Understanding of automation concepts and workflow design.
Understanding of low code/no code development principles.
Understanding of cloud security, identity and access management, and Zero Trust architecture.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement abilities.
Ability to gather business requirements and translate them into technical solutions.
Strong organizational and time management skills.
Adaptable with a continuous learning mindset, particularly around AI and emerging technologies.
Ability to work independently and manage multiple priorities as part of a small but highly engaged team.
Familiarity with PCI compliance concepts.
Bilingualism (French/English) is highly preferred, with French being an asset.

Skills

Microsoft 365
SharePoint
OneDrive
Microsoft Teams
Exchange Online
Power Platform
Power Automate
Power Apps
Power BI
Azure
Active Directory
Entra ID
Cloud environment administration
SaaS platform administration
PowerShell
Microsoft Copilot
Copilot Studio
Automation
Workflow design
Low code/no code development
Cloud security
Identity and access management
Zero Trust architecture
Analytical skills
Problem-solving skills
Communication skills
Stakeholder engagement
Business requirements gathering
Technical solution translation
Organizational skills
Time management skills
Continuous learning
AI
Emerging technologies
Independent work
Priority management
PCI compliance
Bilingualism (French/English)

Location

Toronto, ON
Vancouver, BC
Ottawa, ON
Calgary, AB
Halifax, NS
St John's, NL
Kelowna, BC
Prince George, BC

Work Type

Hybrid

Experience Level

3 years of hands-on experience with Microsoft 365
Basic to intermediate PowerShell experience

Education Level

Bachelor's degree in an area of specialty or equal certifications.

Salary/Compensations

$70,000 - $81,000 CAD

Benefits

Paid parental leave
Family sick time
Health insurance

About the Company

The Canadian Cancer Society (CCS) works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all.
Join an exceptional team of Cloud professionals. Our team is dedicated to designing and delivering secure, scalable, and innovative cloud solutions that power critical digital services. We take pride in our collaborative culture, strong focus on security and compliance, and the opportunity to work on impactful initiatives such as Azure modernization, M365 optimization, and automation-driven improvements that enhance efficiency and user experience. You’ll be part of a forward-thinking team where continuous learning is encouraged and your contributions directly support meaningful outcomes.
CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change: COURAGEOUS UNITED CARING RIGOROUS.
At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

Equal Opportunity

CCS is dedicated to employment equity and encourages applications from all qualified candidates.
In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process.
We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization.