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About the Role

This role is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.

Responsibilities

• Perform all core aspects of in-house claims management.
• Review and analyze claim documentation and legal filings.
• Draft coverage analyses for tech E&O, first and third party cyber claims.
• Strategize and maximize early resolution opportunities.
• Monitor litigation and manage local defense and breach counsel.
• Attend mediations and/or settlement conferences, either in person or by phone as appropriate.
• Manage and track third-party vendor and service provider spend.
• Assess exposures and adequacy of claim reserves, and escalate high exposure and/or volatile claims to line manager.
• Liaise directly on a daily basis with insureds and brokers.
• Maintain timely and accurate file documentation/information in our claims management system.

Requirements

• 5+ years of professional lines claims handling experience.
• A JD from an ABA-accredited law school and bar admission in good standing may be considered as a supplement to claims handling experience.
• A minimum of 2-3 years professional experience in the area of Cyber and Technology coverage experience required.
• Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation.
• Advanced knowledge of coverage within the team’s specialty or focus.
• Advanced knowledge of litigation process and negotiation skills.
• Excellent verbal and written communication skills.
• Advanced analytical skills.

Skills

• Claims handling
• Cyber and Technology coverage
• Investigation
• Negotiation
• Litigation management
• Coverage analysis
• Communication
• Analytical skills

Location

• West Hartford, CT
• Atlanta, GA
• Boston, MA
• Chicago, IL
• Manhattan, NY

Work Type

• Permanent
• Hybrid

Experience Level

• 5+ years of professional lines claims handling experience
• 2-3 years professional experience in Cyber and Technology coverage

Education Level

• B.A./B.S degree from an accredited College or University
• JD degree from an ABA accredited law school is preferred

Salary/Compensations

• $125,000- $160,000

Benefits

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance, Vision, Dental and FSA (medical, limited purpose, and dependent care)
• Company paid group term life, short-term disability and long-term disability coverage
• 401(k) with competitive company matching
• 24 Paid time off days with 2 Hiscox Days
• 10 Paid Holidays plus 1 paid floating holiday
• Ability to purchase 5 additional PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations

About the Company

• Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
• Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco.
• Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
• We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
• With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.
• We prioritise strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers.

Equal Opportunity

• Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program