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About the Role

The Order to Cash Deployment Analyst supports the deployment of the global template within the SAP S/4HANA program. This role confirms fit across order-to-cash processes, supports testing and deployment readiness, and contributes to successful go-live and hypercare execution. The analyst partners with business SMEs and cross-functional teams to validate requirements, identify risks and gaps, and promote adoption of standardized global processes.

Responsibilities

Analyze order management scenarios and interdependencies across Commercial, Logistics, Quality, and Finance.
Identify interfaces, data flows, and exception handling scenarios.
Support local fit-gap validation against the global template and draft business user requirements.
Identify functional risks, gaps, and improvement opportunities, and escalate as needed.
Support deployment readiness, including SME onboarding, review of training materials, SOP updates, and data validation.
Coordinate business simulation and user acceptance testing activities with business SMEs across the Order to Cash domain.
Support defect triage, root cause analysis, and issue resolution.
Provide functional support during deployment and hypercare.

Requirements

Minimum of four years of professional experience.
Bachelor’s degree or equivalent experience in a business, technical, or scientific discipline.
Strong hands-on functional expertise within the Order to Cash domain in a GxP-regulated environment.
Experience supporting complex ERP or SAP S/4HANA deployments.
Ability to work independently with minimal supervision.
Experience in the pharmaceutical or life sciences industry.
Experience supporting global template rollouts in SAP S/4HANA environments.

Skills

Agile Product Development
Analytical Reasoning
Coaching
Collaboration
Competitive Landscape Analysis
Critical Thinking
Customer Alignment
Demand Forecasting
Human-Computer Interaction (HCI)
Organizing
Product Development
Product Improvements
Product Strategies
Requirements Analysis
Research and Development
Software Development Life Cycle (SDLC)
Software Development Management
Stakeholder Management
Technical Credibility
Technical Writing
Technologically Savvy

Location

Toronto, Ontario, Canada
United States
Canada

Work Type

Hybrid

Experience Level

Minimum of four years of professional experience

Education Level

Bachelor’s degree or equivalent experience in a business, technical, or scientific discipline

Benefits

Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Sick time - 48 hours per calendar year (Colorado residents)
Sick time - 56 hours per calendar year (Washington residents)
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member
Bereavement Leave – 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

About the Company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

Equal Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.