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About the Role
The Order to Cash Deployment Analyst supports the deployment of the global template within the SAP S/4HANA program, contributing to successful go-live and hypercare execution. This role partners with business SMEs and cross-functional teams to validate requirements, identify risks and gaps, and promote adoption of standardized global processes.
Responsibilities
- Analyze order management scenarios and interdependencies across Commercial, Logistics, Quality, and Finance.
- Identify interfaces, data flows, and exception handling scenarios.
- Support local fit-gap validation against the global template and draft business user requirements.
- Identify functional risks, gaps, and improvement opportunities, and escalate as needed.
- Support deployment readiness, including SME onboarding, review of training materials, SOP updates, and data validation.
- Coordinate business simulation and user acceptance testing activities with business SMEs across the Order to Cash domain.
- Support defect triage, root cause analysis, and issue resolution.
- Provide functional support during deployment and hypercare.
Requirements
- Minimum of four years of professional experience.
- Bachelor’s degree or equivalent experience in a business, technical, or scientific discipline.
- Strong hands-on functional expertise within the Order to Cash domain in a GxP-regulated environment.
- Experience supporting complex ERP or SAP S/4HANA deployments.
- Ability to work independently with minimal supervision.
Skills
- Analytical Reasoning
- Business Behavior
- Coaching
- Data Reporting
- Demand Forecasting
- Detail-Oriented
- Distribution Management
- Distribution Resource Planning (DRP)
- Lean Supply Chain Management
- Operational Excellence
- Order Management
- Problem Solving
- Process Oriented
- Procurement Systems
- Project Support
- Quality Assurance (QA)
- Service Excellence
- Strategic Supply Chain Management
- Supply Chain
Location
- Raritan, New Jersey, United States of America
- Titusville, New Jersey, United States of America
- Toronto, Ontario, Canada
Work Type
- Hybrid
Experience Level
- Minimum of four years of professional experience
Education Level
- Bachelor’s degree or equivalent experience in a business, technical, or scientific discipline
Benefits
- Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
About the Company
- At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
- Learn more at jnj.com
- As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.
- We provide an inclusive work environment where each person is considered as an individual.
- At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Equal Opportunity
- Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
- We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
- Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.