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About the Role

Fanatics Collectibles is seeking a detail-oriented, proactive, and highly organized Sales Operations Coordinator to support the Japan market. This role is critical for ensuring operational efficiency, smooth product launches, and strong coordination between internal teams and Japan-based partners, retailers, and distributors.

Responsibilities

• Manage timelines, deliverables, and cross-functional alignment for all new product launches in Japan.
• Adapt global product launch plans to Japan-specific retail calendars, compliance requirements, and partner needs.
• Ensure sales, marketing, pricing, and logistics teams are aligned on Japan-specific execution details.
• Maintain accurate sales and operational documentation for Japan, including orders, invoices, compliance materials, and product information.
• Ensure high standards of accuracy and consistency across Japan-related data points and reporting.
• Act as the primary operational point of contact for Japan distributors, retailers, and commercial partners.
• Provide partners with timely sales information, product specifications, data templates, and launch materials.
• Support the Japan Sales Director with operational follow-through and partner communication.
• Oversee Japan-specific order entry, invoice accuracy, and coordination with third-party logistics providers.
• Monitor order flow, inventory allocations, delivery timelines, and identify any issues affecting Japan customer fulfillment.
• Prepare recurring and ad-hoc Japan sales reports and dashboards.
• Support demand planning and sales forecasting processes tailored to Japan’s market dynamics.
• Improve visibility, accuracy, and structure of Japan market data across internal systems.
• Track and manage all deadlines related to Japan launches, retail submissions, promotional activities, and sales programs.
• Ensure cross-functional teams meet Japan-specific timelines and follow standardized processes.
• Identify operational bottlenecks unique to Japan’s business environment.
• Develop and implement workflow enhancements to drive greater efficiency and accuracy in sales operations.
• Champion best practices that improve speed, reliability, and partner experience in the Japan market.

Requirements

• Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field.
• 2–4 years of experience in sales operations, commercial support, or regional coordination.
• Direct experience supporting the Japan market strongly preferred.
• Strong proficiency in Microsoft Excel and other Office applications.
• Experience with ERP or business management systems is a plus.
• Exceptional attention to detail, accuracy, and organizational discipline.
• Strong communication and interpersonal skills, capable of collaborating across teams and cultures.
• Ability to multitask, prioritize, and adapt within a fast-paced, evolving environment.

Skills

• Japanese language proficiency
• English language proficiency
• Microsoft Excel proficiency
• Office applications proficiency
• ERP systems experience (plus)
• Business management systems experience (plus)

Location

• Japan

Work Type

• Full-time

Experience Level

• 2-4 years

Education Level

• Bachelor's degree

About the Company

• Fanatics is building a leading global digital sports platform, igniting the passions of global sports fans and maximizing the presence and reach for its hundreds of sports partners globally.
• The company operates across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming.
• Fanatics has an established database of over 100 million global sports fans and a global partner network with approximately 900 sports properties.
• Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology, backed by world-class investors, operators, and sports & entertainment partners.
• Fanatics Collectibles is building the global leader in next-generation collectibles and leverages the broader Fanatics ecosystem.